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Online Security

Secure login
Ensuring the security of your personal information is of paramount importance to us. When you sign in to the trading platform, your User ID and password are secure.

The moment you click Login, we encrypt your User ID and password using 128-bit Secure Sockets Layer (SSL) technology.

Browser security indicators
You may notice when you are on our website that some familiar indicators do not appear in your browser to confirm the entire page is secure. Those indicators include the small "lock" icon in the bottom right corner of the browser frame and the "s" in the Web address bar (for example, "https").

To provide the fastest access to the trading platforms, we have made signing in to trading platforms secure without making the entire page secure. Again, please be assured that your ID and password are secure.

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Why Trade with FOREX.com

At FOREX.com, advanced trading tools and superior customer support are all part of our commitment to help you pursue your goals.

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The FOREX.com Advantage

A Global Industry Leader

Powerful Trading Tools

Pricing & Execution Advantage

Personal Customer Service

More reasons why traders chose FOREX.com

A Global Industry Leader

Trade with confidence with one of the largest and best known brands in the retail forex industry.

  • Global reach
    FOREX.com is a global brand; to date we have serviced well over 240,000 accounts from over 140 countries through our US entity and our international affiliates. Our global footprint includes offices in New York, London, Tokyo, Hong Kong, Sydney and Seoul.

  • Strong regulatory framework
    We are regulated in five jurisdictions; a registered FCM and RFED with the Commodity Futures Trading Commission (CFTC) and a member of the National Futures Association (NFA) in the United States, Financial Services Authority (FSA) in the United Kingdom, Financial Services Agency (FSA) in Japan, and the Australian Securities and Investments Commission (ASIC) in Australia.

  • Financial stability
    The strong capital position of our parent company, GAIN Capital Holdings, Inc., includes a healthy balance sheet and solid operating margins.

  • Corporate transparency
    As a public company (NYSE: GCAP), we are held to high standards regarding corporate governance, financial reporting and disclosure, including the release of quarterly and annual financial statements.

  • Award winning service
    We have received numerous industry accolades for our performance and service.



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Powerful Trading Tools 

FOREX.com offers a wide range of trading tools and research to help you identify and execute
trading opportunities quickly and efficiently.

  • Professional grade trading tools for active forex traders
    From our award winning FOREXTrader PRO platform, to MetaTrader 4 and eSignal's premium forex charting tools, you have a variety of powerful tools at your disposal.

  • Convenient web-based account access
    FOREX.com's website trading offers integrated education, research and customer support tools, in a secure, easy to use web-based environment. Access and manage your account through any web browser, with no download or installation required.

  • Robust mobile trading solutions
    FOREX.com has multiple mobile forex trading solutions that support a wide variety of mobile devices, including FOREX.com Trader Mobile, iPhone App, iPad, Android and more.

  • Multiple sources for research and ideas
    FOREX.com gives you access to a wide variety of market research. Learn more about our proprietary research, premium third party research or view our global economic calendar.



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Pricing & Execution Advantage

Our pricing and execution processes help ensure you get our best available price – every time.

  • Streaming executable prices
    Every price we publish is good for USD 5 million of liquidity per click. No indicative prices, no waiting for confirmation from a third party.

  • Unlimited price improvement
    If a better price is available at the time your trade is executed, we’ll give it to you.

  • Published low spreads
    We update our minimum and average spreads on a monthly basis so that you have full transparency into our pricing.

Learn more about our pricing and execution policies.

  
We're so confident in our ability to deliver the best quality executions, we’re happy to share our stats.

  • 99.7% of trades are executed in less than 1 second

  • Average execution speed of .06 seconds

  • 65.7% of limit orders price improved

These statistics represent all FOREXTrader trades for April 2012.

See more of our Execution Scorecard.


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Personal Customer Support

Talk to us around the clock for personal support when you need it.

  • Knowledgeable customer support by phone, email or chat
    Our team of assessed customer support professionals are here to assist you online or over the phone seven days a week, including 24 hours a day during market hours.

  • Convenient online account management tools
    We make it easy to manage your FOREX.com account online. Fund your account electronically via wire transfer, credit or debit card, submit a withdrawal request, update/modify account information, and much more, all on our website.

  • Free educational resources
    Whether you’re a beginner or an expert, FOREX.com’s educational resources can help in your search for a better way, idea, or trading strategy. All of our educational resources are designed to be used in conjunction with a FOREX.com demo account.

  • One on One Service from our team of Market Strategists
    At FOREX.com, you can also take advantage of having a personal market resource on your side. Our Market Strategists are licensed representatives who act as a dedicated contact for qualified clients.

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