What are your commissions and fees?
FOREX.com does not charge commissions. Prices quoted are inclusive of our normal dealing spreads, which are derived from Interbank dealing spreads on all major currencies, including US Dollar, British Pound (Sterling), Japanese Yen, Euro, Swiss Franc, Canadian Dollar, and Australian Dollar. FOREX.com is compensated for its services through the bid/ask spread.
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Can I trade on fixed spreads?
Yes, FOREX.com's fixed spread pricing includes spreads as low as 3 pips and is available to clients who prefer the option of knowing that bid/ask spreads will remain fixed all the time. The spreads for fixed pricing are as follows: EUR/USD (3), USD/JPY (4), GBP/USD (5), USD/CHF (5), USD/CAD (5), AUD/USD (4), EUR/JPY (4), EUR/GBP (3), EUR/CHF (5), GBP/JPY (9), AUD/JPY (7), CHF/JPY (6), EUR/AUD (8), GBP/CHF (9), NZD/USD (4), NZD/JPY(8), EUR/CAD (8), CAD/JPY (6), AUD/NZD (8), AUD/CAD (6), GBP/CAD (9), GBP/AUD (9), EUR/NZD (12), GBP/NZD (25), AUD/CHF (6), NZD/CHF (8), NZD/CAD (8), CAD/CHF (7), USD/HKD (6), USD/SGD (7), SGD/JPY (7). For more information or to request fixed spread pricing, contact a forex specialist.
What are your trading hours?
FOREX.com traders are available 24 hours daily from 5:00pm EST Sundays through 5:00pm EST on Fridays, including most U.S. Holidays.
Can I trade with FOREX.com if I am not using my main computer?
You may trade with FOREX.com from any computer with an Internet connection. Simply go to www.forex.com and login to your account. If you are traveling or do not have access to a computer with an Internet connection, you may execute trades over the phone by calling the FOREX.com trade desk. Click here for phone trading instructions.
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What other services does FOREX.com offer?
FOREX.com's dealing software provides each client with a wide range of trading tools, including technical analysis and charting, real-time news feeds, real-time profit and loss analysis, and full back office capabilities. FOREX.com's market professionals will also provide daily FX commentary. Finally, account statements are sent at the beginning of each month, and list all transactions for the previous month by currency and value date, a summary of all current open positions, and account balance as calculated at the close of business on the last business day of the month.
What are FOREX.com's margin requirements?
FOREX.com's initial margin requirement for a standard account is US $2,500 on our minimum trade size of US $100,000.
FOREX.com's initial margin requirement for a mini account is US $250 on our minimum trade size of US $10,000.
FOREX.com will only execute trades on margin if the client has sufficient funds in his or her account.
Can I place orders over the phone?
You may trade with FOREX.com from any computer with an Internet connection. Simply go the www.forex.com and login to your account. If you are traveling or do not have access to a computer with an Internet connection, you may execute trades over the phone with a FOREX.com dealer.
Can I place a trade via e-mail?
No. We do not accept trades via email. You may place a trade online or by calling 1.877.FOREXGO (367.3946) or 1.908.731.0750 (Int'l)
