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Online Security

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Ensuring the security of your personal information is of paramount importance to us. When you sign in to the trading platform, your User ID and password are secure.

The moment you click Login, we encrypt your User ID and password using 128-bit Secure Sockets Layer (SSL) technology.

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You may notice when you are on our website that some familiar indicators do not appear in your browser to confirm the entire page is secure. Those indicators include the small "lock" icon in the bottom right corner of the browser frame and the "s" in the Web address bar (for example, "https").

To provide the fastest access to the trading platforms, we have made signing in to trading platforms secure without making the entire page secure. Again, please be assured that your ID and password are secure.

FOREX.com FAQs



What are your commissions and fees?

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FOREX.com does not charge commissions. Prices quoted are inclusive of our normal dealing spreads, which are derived from Interbank dealing spreads on all major currencies, including US Dollar, British Pound (Sterling), Japanese Yen, Euro, Swiss Franc, Canadian Dollar, and Australian Dollar. FOREX.com is compensated for its services through the bid/ask spread.


What are your trading hours?

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Trading is available 24 hours a day from 5:00pm ET Sunday through 5:00pm ET on Friday, including most U.S. holidays. Please be advised of the potential for illiquid market conditions particularly at the open of the trading week. These conditions may result in wider spreads for some currency pairs based on market liquidity.


Can I trade with FOREX.com if I am not using my main computer?

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You can trade with FOREX.com on any computer with an Internet connection. Simply go to www.forex.com and login to your account. If you are traveling or do not have access to a computer with an Internet connection, you can execute trades over the phone by calling the FOREX.com trade desk. 


What other services does FOREX.com offer?

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Along with comprehensive account management tools and monthly statements, FOREX.com's dealing software provides each client with a wide range of trading tools, including technical analysis and charting, real-time news feeds, real-time profit and loss analysis, and full back office capabilities. FOREX.com's market professionals also provide daily FX commentary. Finally, account statements are sent at the beginning of each month, and list all transactions for the previous month by currency and value date, a summary of all current open positions, and account balance as calculated at the close of business on the last business day of the month.


What are FOREX.com's margin requirements?

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FOREX.com's initial margin requirement for a standard account is U.S. $2,500 on our minimum trade size of US $100,000.  FOREX.com's initial margin requirement for a mini account is US $500 on our minimum trade size of US $10,000.  FOREX.com will only execute trades on margin if the client has sufficient funds in his or her account.


Can I place orders over the phone?

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Yes. To learn more about how to trade over the phone with a FOREX.com dealer, click here.


Can I place a trade via e-mail?

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No. We do not accept trades via email. You can place trades online or by calling 1.877.FOREXGO (367.3946) or 1.908.731.0750 (Int'l)


Can I hold positions over the weekend and major holidays?

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Yes, you can hold positions over the weekend and major holidays, but make sure you review your margin balance to cover any negative move against your open positions. It's not uncommon for currencies to "gap" - trade at prices considerably away from previous levels - when they re-open for trading after a holiday or weekend. This may negatively impact your excess margin.

We suggest you keep a cash "cushion" in your account of at least 2% against your open positions; to help protect against automatic liquidations of your positions to meet margin requirements. For example, if open positions equaled $400,000 then, margin balance should equal at least $8,000 (400,000 x .02).