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To request a callback from our Sales team during a time convenient for you, please fill out the form below.

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We appreciate your interest in FOREX.com. A forex specialist will be in contact with you shortly.

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Online Security

Secure login
Ensuring the security of your personal information is of paramount importance to us. When you sign in to the trading platform, your User ID and password are secure.

The moment you click Login, we encrypt your User ID and password using 128-bit Secure Sockets Layer (SSL) technology.

Browser security indicators
You may notice when you are on our website that some familiar indicators do not appear in your browser to confirm the entire page is secure. Those indicators include the small "lock" icon in the bottom right corner of the browser frame and the "s" in the Web address bar (for example, "https").

To provide the fastest access to the trading platforms, we have made signing in to trading platforms secure without making the entire page secure. Again, please be assured that your ID and password are secure.

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Tech Support FAQs


How do I clear the cache for Internet Explorer?

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1. Within Internet Explorer, go to Tools and then Internet Options.
2. Within Browsing History, click Delete. 
3. Select Temporary Internet Files and then click Delete.
4. Restart the Internet Explorer browser.


What operating systems are supported by the downloadable FOREXTrader PRO?

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XP SP2 (Home and Professional), Vista or Windows 7


What are the system requirements for using FOREXTrader PRO?

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· XP SP2 (Home and Professional), Vista or Windows 7
· Processing Speed: 1 GHz or higher
· Monitor resolution set at 1024 x 768 or higher
· 512MB of RAM
· Hard Drive: 100 MB of free space
· Internet Explorer v6.x or higher, Firefox v1.x or higher
· .NET 2.0 Framework

Internet Connection:
· Broadband


How do I download the FOREXTrader PRO software?

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Downloading FOREXTrader PRO can be completed in three easy steps.

1. Click here to review and accept Software License Agreement.
2. Click the "Install" button.
3. Click "Run".

The application will automatically launch once it's installed. Simply enter your User ID and Password to login.


What operating systems are supported by FOREXTrader PRO.web?

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Windows: 2000, XP, Vista and Windows 7 are all supported.

Macintosh: OS X (10.4.11 or higher)


What are the system requirements for FOREXTrader PRO.web?

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Windows:
• Internet Explorer v7.x, Firefox v3.x, Chrome v4 or higher
• Silverlight plugin v4.0.51204.0 or higher
• Processing speed of 1.6 GHz or higher
• Monitor resolution set at 1024x768 or higher
• Windows XP SP2 or greater
• 512MB of RAM

Mac:
• Safari v3 or higher
• Processing speed of 1.83 GHz or higher
• Monitor resolution set at 1024x768 or higher
• OS X (10.4.11 or greater)
• 512MB of RAM

Internet Connection:

• 56Kbps or higher


How to download ForexCharts by eSignal?

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You will need a live FOREX.com trading account in order to access to ForexCharts by eSignal.

Please complete the following steps to download eSignal:

1. Click here to download the installation file
2. 'Open' or 'Run' the program, then click 'next'
3. Read and accept the license agreement
4. Choose 'ForexCharts' in the Setup Type
5. 'Destination Location': choose the default option or browse folders to specify a location for ForexCharts
6. 'Program Folder': select 'ForexCharts' and click next
7. 'User Information': enter your username and password in uppercase, click "Finish" and restart your computer to complete the installation process