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Online Security

Secure login
Ensuring the security of your personal information is of paramount importance to us. When you sign in to the trading platform, your User ID and password are secure.

The moment you click Login, we encrypt your User ID and password using 128-bit Secure Sockets Layer (SSL) technology.

Browser security indicators
You may notice when you are on our website that some familiar indicators do not appear in your browser to confirm the entire page is secure. Those indicators include the small "lock" icon in the bottom right corner of the browser frame and the "s" in the Web address bar (for example, "https").

To provide the fastest access to the trading platforms, we have made signing in to trading platforms secure without making the entire page secure. Again, please be assured that your ID and password are secure.

MetaTrader 4 Software FAQs



Where can I download the MetaTrader software?

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Click here to sign up for a free practice account. You will be provided with a link to download the MetaTrader 4 software.


Where can I download MetaTrader Mobile?

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Existing clients and registered demo users can click the following links to download MetaTrader 4 Mobile:

Click here to download the SmartPhone Windows installer. Or, type the following URL directly into the browser of your SmartPhone: http://www.efxnow.com/mt/us/forexmt4smartphone.cab

Click here to download the PocketPC Windows installer. Or, type the following URL directly into the browser of your PocketPC: http://www.efxnow.com/mt/us/forexmt4pocketpc.cab

Click here to go to the MetaQuotes MT4 app for the iPhone, available on the App Store. Or, type the following URL directly into the browser of your iPhone: http://itunes.apple.com/us/app/metatrader-4/id496212596?mt=8

Click here to go to the MetaQuotes MT4 app for Android, available on Google Play. Or, type the following URL directly into the browser of your Android: https://play.google.com/store/apps/details?id=net.metaquotes.metatrader4

You can use the same User ID and password to switch between MetaTrader 4 and MetaTrader 4 Mobile platforms. Simply go Tools -> Login and enter your account credentials in MetaTrader 4 Mobile.


What are the system requirements for MetaTrader 4 Mobile?

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MetaTrader 4 Mobile SmartPhone edition is for devices that run Windows Mobile 2003 SE or higher.  

The MetaTrader 4 Mobile PocketPC edition is for devices that run Windows PocketPC 2002 or higher.


 

Can I use the MetaTrader platform on my Macintosh computer?

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The MetaTrader 4 platform is Windows based as is unable to run on Macintosh-based Operating Systems. Customers using EA Hosting are able to log on to a hosted MetaTrader environment from a Mac computer. Click here to learn more.


I've downloaded the MetaTrader platform. How do I log into my account?

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Once you have completed an online application and funded your account, you will receive an e-mail with your login name and password. To login, go to File -> Login. Enter your userID and password and choose 'FOREX.com Live Server'.


Where can I obtain my account reports?

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To obtain account reports, go to View -> Terminal -> Account History. To save, right-click anywhere and select 'Save as Report'.


What ports do I need to have opened to run MetaTrader 4.

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You will need to open port 443 on your firewall to properly run the MetaTrader 4 platform.