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Online Security

Secure login
Ensuring the security of your personal information is of paramount importance to us. When you sign in to the trading platform, your User ID and password are secure.

The moment you click Login, we encrypt your User ID and password using 128-bit Secure Sockets Layer (SSL) technology.

Browser security indicators
You may notice when you are on our website that some familiar indicators do not appear in your browser to confirm the entire page is secure. Those indicators include the small "lock" icon in the bottom right corner of the browser frame and the "s" in the Web address bar (for example, "https").

To provide the fastest access to the trading platforms, we have made signing in to trading platforms secure without making the entire page secure. Again, please be assured that your ID and password are secure.

<Back to Executive Team

Robert Monteleone, Senior Vice President, Client Services

Rob leads GAIN Capital Group's client services division including sales and client support. In this role, he manages all retail sales efforts and account management teams.

Rob's decade of experience specializing in operations and customer service management includes six years at E*Trade Financial during the firm's hyper-growth stage. Hired in 1996 as a Brokerage Supervisor, Rob was promoted to Manager of the US Financial Services Division, responsible for launching E*Trade's first Client Services Support Center in Atlanta. Rob successfully grew the Atlanta support center to over 450 employees, while overseeing the day-to-day operations and delivery of client satisfaction and sales metrics. Later, as Director of Retail Sales and Operations, Rob headed up the formation of the physical retail division of E*Trade Bank and Brokerage, managing all operations for locations in over 20 cities. Rob holds a BA in Communications Management from State University of New York, New Paltz.

Robert Monteleone, Sr Vice President Client Services

Executive Team