FOREX.com FAQs
FOREX.com does not charge commissions. Prices quoted are inclusive of our normal dealing spreads, which are derived from Interbank dealing spreads on all major currencies, including US Dollar, British Pound (Sterling), Japanese Yen, Euro, Swiss Franc, Canadian Dollar, and Australian Dollar. FOREX.com is compensated for its services through the bid/ask spread.
FOREX.com traders are available 24 hours daily from 22.00 Sunday to 22.00 Friday. These times may vary on market holidays and where daylight savings time applies.
Times shown are London time unless otherwise specified.
Can I trade with FOREX.com if I am not using my main computer?
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You can trade with FOREX.com on any computer with an Internet connection. Simply go to www.forex.com/uk and login to your account. If you are traveling or do not have access to a computer with an Internet connection, you can execute trades over the phone by calling the FOREX.com trade desk. Click here for phone trading instructions.
FOREX.com's dealing software provides each client with a wide range of trading tools, including technical analysis and charting, real-time news feeds, real-time profit and loss analysis, and full back office capabilities. FOREX.com's market professionals will also provide daily FX commentary. Finally, account statements are sent at the beginning of each month, and list all transactions for the previous month by currency and value date, a summary of all current open positions, and account balance as calculated at the close of business on the last business day of the month.
FOREX.com's initial margin requirement for a standard account is £2,500 on our minimum trade size of 100,000.
FOREX.com's initial margin requirement for a mini account is £250 on our minimum trade size of 10,000.
FOREX.com will only execute trades on margin if the client has sufficient funds in his or her account.
You may trade with FOREX.com from any computer with an Internet connection. Simply go to www.forex.com/uk and login to your account. If you are traveling or do not have access to a computer with an Internet connection, you may execute trades over the phone with a FOREX.com dealer.
No. We do not accept trades via email. You may place a trade online or by calling 0800 032 1948 or +44 (0) 20 7959 6990 (Int'l)
Can I hold positions over the weekend and major holidays?
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Yes, you may hold positions over the weekend and major holidays, but make sure you review your margin balance to cover any negative move against your open positions. It's not uncommon for currencies to "gap" - trade at prices considerably away from previous levels - when they re-open for trading after a holiday or weekend. This may negatively impact your excess margin.
We suggest you keep a cash "cushion" in your account of at least 1% against your open positions; to help protect against automatic liquidations of your positions to meet margin requirements.
