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Online Security

Secure login
Ensuring the security of your personal information is of paramount importance to us. When you sign in to the trading platform, your User ID and password are secure.

The moment you click Login, we encrypt your User ID and password using 128-bit Secure Sockets Layer (SSL) technology.

Browser security indicators
You may notice when you are on our website that some familiar indicators do not appear in your browser to confirm the entire page is secure. Those indicators include the small "lock" icon in the bottom right corner of the browser frame and the "s" in the Web address bar (for example, "https").

To provide the fastest access to the trading platforms, we have made signing in to trading platforms secure without making the entire page secure. Again, please be assured that your ID and password are secure.

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Financial strength and security

Strength and security
A PARTNER
you can trust

FOREX.com's parent company, GAIN Capital Holdings, Inc. (NYSE:GCAP), is a global provider of online trading services. As a global, publicly traded company, GAIN must meet the highest standards of corporate governance, financial reporting and disclosure.

Our financial transparency provides our customers and partners with confidence that the company is well managed and well capitalised, with resources to continue to innovate and lead the industry forward.

GCAP's key financial data as of December 31, 2013:

  • Total assets: $1.111 billion
  • Total customer equity: $739.3 million
  • Available cash and liquidity*: $102.6 million
  • Corporate debt**: $65.3 million
  • Minimum Regulatory Capital Requirement: $85.7 million

GAIN’s quarterly and annual financial statements are available for review on GAIN Capital’s Investor Relations website.

Safety of customer deposits

All customer funds are fully segregated from our own assets, and distributed across a global network of custodian banks. Every bank we use holds an investment-grade rating and meets stringent additional criteria.

Read more about funds protection with FOREX.com.

Strong regulatory framework

FOREX.com is regulated by the Financial Conduct Authority in the UK.  We're also regulated in five other jurisdictions around the world:

  • Commodity Futures Trading Commission (CFTC), the National Futures Association (NFA), and the Securities and Exchange Commission (SEC) in the U.S.
  • Financial Services Agency (FSA) in Japan
  • Securities and Futures Commission (SFC) in HK
  • Australian Securities and Investments Commission (ASIC) in Australia
  • Investment Industry Regulatory Organization of Canada (IIROC)

*This amount is cash and cash equivalents, short term investments, and cash receivable from brokers, netted against cash held for customers, convertible senior notes, and regulatory requirements. The calculation excludes current liabilities not due to customers. Cash receivable from brokers reflects the cash that would be received from brokers following the close out of all open positions.
**This amount reflects the Company's convertible senior notes, net of unamortized discount. The principal amount is $80.0 million, which is due in 2018.