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Online Security

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Ensuring the security of your personal information is of paramount importance to us. When you sign in to the trading platform, your User ID and password are secure.

The moment you click Login, we encrypt your User ID and password using 128-bit Secure Sockets Layer (SSL) technology.

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You may notice when you are on our website that some familiar indicators do not appear in your browser to confirm the entire page is secure. Those indicators include the small "lock" icon in the bottom right corner of the browser frame and the "s" in the Web address bar (for example, "https").

To provide the fastest access to the trading platforms, we have made signing in to trading platforms secure without making the entire page secure. Again, please be assured that your ID and password are secure.

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Free International
Support Numbers
Australia: 1800 052 278
China: 400-1202368 (mobile and landline)
800-7141-280 (North of the Yangtze River)
800-1400-658 (South of the Yangtze River)
Egypt: 800 0000 425
France: 0800-91-2623
Germany: 0800 1899 334
Hong Kong: +852 3796 1200
Indonesia: 001-803-017-5950
Italy: 800-78-5828
Japan: 00531-16-0366
Malaysia: 1800-814-796
Mexico: 001-800-514-1208
New Zealand: +61 1800 308 673 
Poland: 00-800-1114-619
Russia: 8-10-8002-3081012
Saudi Arabia: 8008148897
Singapore: 800-101-2341
South Africa: 08009-94898
Spain: 900-94-7021
Switzerland: 0800 820 042
Taiwan: 008-01-12-7199
UAE: 800035702434
United Kingdom: 0800-032-1948

Contact us

We're here to help you 24 hours a day 9PM Sunday - 9PM Friday, plus Saturday 2PM to 10PM (London time).

Client Support
UK freephone: 0800 032 1948
International freephones: click here
International: +44 (0) 20 7429 7900
Email: ukinfo@forex.com

Account Opening
UK freephone: 0800 032 1948
International: +44 (0) 20 7429 7900
Email: uksales@forex.com

 

Office Address:
FOREX.com (UK)
34th Floor (CGC 34-03), 25 Canada Square
London, E14 5LQ
United Kingdom

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reason to feel dissatisfied with our service
please view our complaints information.