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Online Security

Secure login
Ensuring the security of your personal information is of paramount importance to us. When you sign in to the trading platform, your User ID and password are secure.

The moment you click Login, we encrypt your User ID and password using 128-bit Secure Sockets Layer (SSL) technology.

Browser security indicators
You may notice when you are on our website that some familiar indicators do not appear in your browser to confirm the entire page is secure. Those indicators include the small "lock" icon in the bottom right corner of the browser frame and the "s" in the Web address bar (for example, "https").

To provide the fastest access to the trading platforms, we have made signing in to trading platforms secure without making the entire page secure. Again, please be assured that your ID and password are secure.

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Funds Protection

As a client of you can be sure that your funds are safe.

  • All retail client money is held in segregated client money accounts, in accordance with FCA rules.
  • We hold all client money with top tier banks, and have trust letters in place with each of these banks to ensure that our client money remains segregated from the assets of the bank.
  • We use our own funds for hedging client trades, and we never engage in any proprietary trading.
  • is part of the GAIN Capital Group, a NYSE listed company with a strong balance sheet and experienced management team, serving clients in 140 countries worldwide.
  • clients are eligible for the Financial Services Compensation Scheme, which offers cover up to £50,000 in the event that a firm becomes insolvent or ceases trading.

Additional reassurance with our Negative Balance Protection provides automatic position liquidation in the event that your account falls below 100% maintenance margin. We do this to protect you from incurring a debt position, however the markets move.

As an additional safeguard, on our FOREXTrader and MetaTrader platform we offer Negative Balance Protection up to a value of 50,000 of the base currency of your account. In the event that an unusually sudden market movement takes your account into a negative balance, we will bring your account back to zero - up to 50,000 of credit.