FOREX.com Desktop Platform

Click here to download the FOREX.com Windows desktop application or access the Mac-compatible web version.

There are several options for Mac users who would like to download our platform. Parallels, a third-party software, is a fast and easy way to run Windows on your Mac. You can run both Windows and Mac operating systems at the same time, making it easy to download and run our downloadable platform in the Windows OS on your Mac. Visit the Parallels website for more information.

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System Requirements for FOREX.com's Downloadable Platform

• Operating System: Windows 7 or newer
• RAM: 2GB RAM DDR3 PC3-12800 (1600 MHz) or better
• Processor: Intel Core i3-4130 @ 3.4 GHz or better
• Storage: 200MB free space
• Framework: Microsoft Framework 4.0 with service packs
• Internet Explorer v6.x or higher, Firefox v1.x or higher
• .NET 2.0 Framework

No, positions opened within a particular currency pair or product do not have to be closed in the order in which they were originally opened. However, positions will close on a FIFO basis if not specified otherwise.

Market Order
A market order is an order to buy or sell at the best available market price within your pre-set price tolerance range. If a price cannot be met within the tolerance range, the order will be requoted.

Entry Order
An entry order is an order to buy or sell when the market hits a specified price.

Stop Order (Attached)
A stop order is an attached order to close a trade at a pre-defined price when the market is not moving in your favor. When the pre-defined price is reached, the stop order is filled at the best available price at that moment.

Remember that all stop orders do not guarantee your execution price – a stop order is filled at the best price once triggered.

Limit Order (Attached)
A limit order is an attached order to close a trade at a pre-defined price when the market is moving in your favor. When the pre-defined price is reached, the limit order is filled at the specified price or better.

One Cancels Other (OCO)
An OCO is a set of two orders. When one order is filled, the other is cancelled.

Guaranteed Stop Loss Order
Guaranteed stop loss orders work in the same way as standard stop orders except that they guarantee to close your position at the exact trigger price you set, regardless of volatility or gapping.

There is an additional charge for placing a GSLO (known as a GSLO premium). GSLOs are not available on all markets, and information on charges and available markets can be found within the Market Information Sheets on the FOREX.com desktop platform.

Trailing Stop Order
A trailing stop is created by setting up a stop order that ‘trails’ your position by a specific number of points. If your trade moves in in the direction you predicted, the trailing stop moves with the market, in the same direction as your potential profit and will only be executed when the market moves against you by the set number of points.

Advanced Trading Platform

To adjust this, click on the “i” icon anywhere in the watchlist window in the advanced platform. If you do not see this, right click on any column header in your watchlist window then check off “Key Market Information.” An “i” will appear next to every market. After clicking you will see a drop down of levels at which you can set your “Price Tolerance Points.”

Mobile Apps

Click on the Market Information tab on any market detail page. At the bottom of that screen you will see a drop down of levels at which you can set your “Price Tolerance Points.”

Yes, individual positions can be partially closed. When closing a position, simply lower the quantity to the desired amount to partially close it.

Yes, individual positions of the same product made in FOREX.com’s desktop platform can be viewed either individually or amalgamated into a net position. To switch modes, click the Amalgamate Positions box in the Open Positions Window.

Orders by telephone will only be accepted by FOREX.com during market hours. When you place an order by telephone, you can do so only by talking directly to a broker of FOREX.com. No message may be left, and no orders may be placed using voicemail facilities or by facsimile.

To place a trade over the phone, contact customer service.

Phone Trading Instructions:

• State your Account Number. You will be asked to verify the name on the account and answer other security questions.
• Ask for the current price. For example, "I would like a price on Euro/U.S. Dollar."
• FOREX.com will provide the current bid/offer. For example, "Euro/U.S. Dollar is trading at 1.28551/562" (the first number being the bid, the second the offer).
• If you wish to place a market order, state your interest. "I sell 50,000 of Euro/U.S. Dollar at the market."
• FOREX.com will provide verbal confirmation of the trade.You may also request that a stop or limit order be placed on your behalf. Be sure to indicate the type of order and the price.
• All trades executed via the phone are subject to a pre-deal margin availability check and will be manually entered into the customer's account for integrated P&L analysis and reporting.
• All phone orders will be recorded.

The maximum order size varies by market. You can view a market’s minimum and maximum deal sizes in its Market Info or the Trade Ticket.

Yes, you can backtest strategies in the FOREX.com desktop platform using its Development Studio.