MetaTrader 4

Click here to download the FOREX.com MetaTrader platform.

Please remove any previous versions of the MetaTrader software from your PC prior to installation in order to ensure proper function of the platform.

Click here to open an MT4 demo.

Operating system: Windows XP or more recent

Screen resolution: Minimum of 1024x768

Internet: Connection speed of 36.6 Kbps or faster

There are several options for Mac users who would like to use MT4. Parallels, a third-party software, is a fast and easy way to run Windows on your Mac. You can run both Windows and Mac operating systems at the same time, making it easy to download and run MT4 in the Windows OS on your Mac. Visit the Parallels website for more information.

No, positions opened within a particular currency pair or product do not have to be closed in the order in which they were originally opened. However, positions will close on a FIFO basis if not specified otherwise.

The MetaTrader 4 platform supports the following execution modes. This section should be read in conjunction with the Trade and Order Execution Policy.

Market orders

Market orders are executed at the best available price at the time the order is received.

Gapping/Volatility

When economic data releases or major news events are announced, prices may “gap” as the market reacts and adjusts to the news–i.e. prices may move dramatically in one direction.  We always aim to provide liquidity, but in extreme market conditions there may be no available liquidity for a very short period. Gap market conditions are also common when trading resumes after a weekend or holiday.   You should be aware of the following risks associated with volatile markets:

Stop and limit orders may be executed at a different price from the requested price, or the last quoted trade price at the time of order entry.  Orders may be partially executed or may be executed in several stages at different prices.

Opening prices may differ significantly from the previous day’s close.

Slippage 

Our quoted prices are executable the majority of the time.  In fast moving markets, orders may be executed at a price which has ceased to be the best market price. Limit order will always be filled at the price asked or better.

Execution Sources

Our foreign exchange, gold, and silver price quotes are generally derived from prices provided to us by selected top-tier global banks in the wholesale foreign exchange, gold and silver markets which we believe will provide the best available prices to you on a consistent basis.

Market Order

Market orders are executed at the best available price at the time the order is received.

Limit Orders

Limit orders are executed at the order rate or better. Sell limit orders are filled when the bid reaches the requested rate; limit orders to buy are filled on the offer.

Stop Orders

A stop order is an order to buy or sell once a pre-defined price is reached. When the price is reached, the stop order becomes a market order and is executed at the best available price.

Stop Entry Order - this is an order placed to buy above the current price, or to sell below the current price. These orders are useful if you believe the market is heading in one direction and you have a target entry price.

Stop Loss Order - this is an order placed to sell below the current price (to close a long position), or to buy above the current price (to close a short position). Stop loss orders are an important risk management tool. By setting stop loss orders against open positions you can limit your potential downside should the market move against you.

Remember that stop orders do not guarantee your execution price – a stop order is triggered once the stop level is reached, and will be executed at the next available price.

Time and sales reports for a specific period can be requested by contacting customer service.

All of the above orders may be entered as Day Orders, entered today and good until end of New York business day (5pm New York time). Or, customers may choose to enter a Good 'til Cancelled Order (GTC), which is valid until the order is executed or cancelled.

Orders remain open until they are triggered or cancelled. If a position is closed manually, any order(s) relating to that position must also be cancelled.

Placing contingent orders may not necessarily limit your losses.

Minimum Placement Distance
Limits and stops must be set at least 1 pip away from the prevailing market price.

Order Expiry
End of Day (EOD) orders automatically expire at 5pm New York time on the same day the order was entered. Good ‘til cancelled (GTC) orders are valid until the order is executed or cancelled. Alternatively, you can specify the exact expiration time of your order.

Orders Left Over the Weekend or Holidays
FOREX.com’s trading hours are from Sunday at 5pm New York time through Friday at pm New York time . Orders (e.g. stops, limits, and contingent orders) left pending over a weekend or holiday period will not be executed until FOREX.com resumes regular trading hours.

Phone trading is available to customers during market hours. To place a trade over the phone, contact customer service.

Phone Trading Instructions:

• State your Account Number. You will be asked to verify the name on the account and answer other security questions.
• Ask for the current price. For example, "I would like a price on Euro/U.S. Dollar."
• FOREX.com will provide the current bid/offer. For example, "Euro/U.S. Dollar is trading at 1.28551/562" (the first number being the bid, the second the offer).
• If you wish to place a market order, state your interest. "I sell 50,000 of Euro/U.S. Dollar at the market."
• FOREX.com will provide verbal confirmation of the trade. Your trade will be entered on your behalf and the trade will appear in the trading platform immediately.
• If you do not wish to deal at the quoted levels, simply say "Nothing done."
• You may also request that a stop or limit order be placed on your behalf. Be sure to indicate the type of order and the price.

All trades executed via the phone are subject to a pre-deal margin availability check and will be manually entered into the customer's account for integrated P&L analysis and reporting.

All phone orders will be recorded to ensure fairness and accuracy for all parties involved.

Account reports are accessible from directly within the trading platform. Click on the Account History tab in the Terminal section and select Save as Report.

To receive rate alerts, you’ll need to obtain your MetaQuotes mobile app ID. To do this, you must download one of the MT4 mobile apps to your iPhone, Android or Windows phone. Once downloaded, open the app, log in, and go to Settings > Messages. The first message labelled “Hi” contains your MetaQuotes ID.

Go back to the desktop terminal and go to Tools > Options> Notifications and enter your MetaQuotes mobile app ID, check “Enable Push Notifications” and click OK. Click on the Alerts tab and right-click to pull up the options menu.

To create a new alert, click Create, enter your specifications, and choose Notifications as your delivery method within the Actions section. You will then receive your rate alert as a push notification to your mobile device.

Expert Advisors (EAs) are programs that can be used to automate trading and can be written using the MQL4 language or purchased from a third party. Keep in mind that EAs run locally on your computer and will not execute strategies when disconnected from the server. For qualified clients, EA hosting services are available to run your strategy on a secure VPS environment. Click here to learn more.

Please note that MetaTrader 4 allows you to run more than one Expert Advisor simultaneously.

This video will show you how to upload, run, and set parameters for an Expert Advisor on MetaTrader 4.

For more platform walkthroughs, click here.

To qualify for free EA Hosting, you must trade at least notional volume of 500K per month.

We will re-evaluate your eligibility at the end of each calendar month. A fee of 30 base currency will be debited from accounts that do not meet the minimum eligibility requirement to cover the VPS service. Expert Advisor Hosting is provided by Liquidity Connect.

Request EA Hosting

Please click here or search for MetaTrader 4 on your mobile device’s app store.

Yes, you can monitor your account, access your reports and more on the MT4 mobile app.

Investor Passwords requests must be submitted to our Client Management team. To request an Investor Password, click here.

When your account was created, your welcome email included your MetaTrader 4 server name and address. If you know your server but do not see it available on the desktop platform, you can use the host name (server address) instead.