Frequently Asked Questions
Opening a Trading Account
You can apply for an account with FOREX.com online. Start your application now.
We will need you to provide us with your name and address to establish your identity. Typically, we can verify your identity instantly. For more information, see our Account Documents FAQs.
FOREX.com’s Customer Due Diligence (‘CDD’) program requires that we verify the source of our clients' funds. This is fundamental in complying with anti-money laundering laws and managing fraud risks. Therefore, we may request you to provide a bank statement or card account statement.
The minimum initial deposit required is at least 50 of your selected base currency. However, we recommend you deposit at least 2,500 to allow you more flexibility and better risk management when trading your account.
We will email you as soon as your application has been approved. Alternatively, you can always log in to MyAccount to check on the status of your account application.
Yes, FOREX.com does offer sharia accounts in certain circumstances. For more information, please contact us.
Acceptable documents for identity verification include but are not limited to:
Other types of ID may be acceptable on a case-by-case basis after review. Birth certificates, marriage licenses and insurance cards are not accepted. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.
Proof of residence must show your name and address as indicated on the application.
Acceptable forms of proof of residence include but are not limited to:
Utility bills and statements must be dated within the last six months. Confidential information such as account numbers may be removed at your discretion. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.
Yes, if your proof of identification document has your address on it, it can usually be used for both address and identity verification. However, please be aware that there are exceptions when we do need to request two separate forms of identity.
The fastest way to provide us with supporting documentation is via MyAccount. Simply log in and follow the instructions to upload your documents.
You can also email or mail us your documentation:
34th Floor (CGC 34-03), 25 Canada Square
London, E14 5LQ
No, FOREX.com has staff available to translate documents from many languages.
The address verification document for a corporate account application should display the entity’s name and primary business address.
Articles of Incorporation state the purpose for which the company was formed, indicate the members of the company, and sets forth its purpose according to the laws of the state in which it is established. These documents are sometimes referred to as Articles of Association and Memorandum of Association and should also include a breakdown of the shares of the company. If any shareholder owns more than 10% of the company, we will require ID verification for that shareholder.
The corporate breakdown of shares or Share Registry should be within the official Articles of Incorporation. If the details are not within the corporate documentation, please contact FOREX.com at your earliest convenience.
A Certificate of Incorporation is a statement which confirms that a new company has fulfilled the necessary legal requirements for incorporation and is duly incorporated according to the local government or other regulatory agency.
European Market Infrastructure Regulation (EMIR) has made a LEI number mandatory effective February 12, 2014. In order to comply with this regulation, FOREX.com needs to obtain an LEI number. If you do not have one you can learn how to acquire one here. The reporting requirements are as follows.
Unless you are a private individual (or non-EEA entity) these new reporting requirements apply to you and you must submit a compliant report or have someone do so on your behalf.
Yes, both account holders must provide a government-issued photo ID when we aren't able to electronically verify their ID. Documentation for proof of address also must be verified for both applicants.