How are orders executed? |
Orders are executed at the best available price at the time the order is received.
Our foreign exchange, gold, and silver price quotes are derived from prices provided to us by selected top tier global banks in the wholesale foreign exchange, gold and silver markets.
|
Can I place trades over the phone? |
Yes, simply contact our client services team and be sure to have your account number readily available.
|
Do orders expire? |
Pending orders, such as stops and limits, can be executed End of Day (EOD) or Good 'til Cancelled.
EOD orders automatically expire at 5pm New York time on the same day the order was entered.
Good ‘til Cancelled (GTC) orders automatically expire on the Saturday following the 90th calendar day from the date the order was entered.
|
Why was my position closed? |
You are responsible for monitoring your account and maintaining 100% of required margin at all times to support your open positions.
If at any point, the equity available drops below 100% of the margin required you will be subject to auto liquidation of the position incurring the largest loss. Liquidation of other open positions will continue until sufficient margin is maintained in the account.
If you are still unsure why your position was closed, please contact us.
|
What is the smallest trade size? |
The smallest available trade size is 1,000 units for currencies.
|
What is FOREX.com’s execution record? |
Our execution scorecard has our recent execution stats including execution speed, price improvement, slippage, and more. You can view our execution scorecard here.
|
What is slippage? |
Slippage is when an order is filled at a price other than the requested price.
Our quoted prices are executable the majority of the time. In fast-moving markets, orders may be executed at a price which has ceased to be the best market price. Limit orders will always be filled at the price asked or better.
|
