Knowledge Center

Trading with Us

Active Trader

How do I apply for an Active Trader Account?

To open an Active Trader account, simply choose Active Trader when completing the online application. Active trader accounts require a minimum initial deposit of $20,000.
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How do I move an existing account to Active Trader?

Simply contact us and we will be happy to talk with you about upgrading your existing account.
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Is the Active Trader account available on MetaTrader 4?

Active Trader Accounts are only available for our suite of FOREXTrader platforms.
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Are there any fees associated with Active Trader Accounts?

No, there are no fees associated with an Active Trader account. The total cost of trading is reflected in the bid/ask spread.

FOREX.com never charges commission, bank fees are credited back to your account and data fees are waived.

You may incur a rollover charge if you hold your positions overnight. Learn more about Rollovers.

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What are the Active Trader spread Levels?

The Active Trader spread levels are the min monthly trade volumes that are required for you to move into a higher discounted spread level. Learn more about the Active Trader tiers and pricing.
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What are the requirements for maintaining an Active Trader account?

A minimum initial deposit of $20,000 is required to open an Active Trader account. Accounts must maintain a minimum average monthly balance of $20,000 for continued eligibility. Accounts that do not meet the minimum balance requirement for three consecutive months may be moved to a standard account.
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How is my trade volume calculated?

Monthly volume is defined as the sum of all trades in lot terms for a given month.
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When are discount levels applied to my account?

Spread discount levels are updated every trading day between 5pm-6pm ET based on your monthly trade volume.
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When will my monthly trade volume reset?

Your monthly trade volume resets after 5pm EST on the last trading day of the calendar month. Active Traders who maintain an average account balance of at least $100,000 during the prior month will automatically start the next month at discount level 2.
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General

Are there any commissions or fees associated with forex trading?

FOREX.com does not charge commission on forex trades. We are compensated via the spread, which is the difference between the bid and ask. View our live spreads. You may incur a rollover charge if you hold your positions overnight. Learn more about rollovers .
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Can I hold metals positions over the weekend and major holidays?

Yes.
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What types of research and analysis does FOREX.com offer?

Our award-winning Global Research Team offers you exclusive access to market insights and actionable trade ideas published throughout the day and covering the New York, London and Asia trading sessions. View our research.
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Can I place trades over the phone?

Yes, simply contact our client services team and be sure to have your account number readily available.
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Can my account go negative?

While our 100% margin requirement and real-time margin system is designed to limit your trading losses and help ensure that total losses never exceed your total account balance, you do risk incurring losses greater than your account balance, especially during periods of extreme market volatility. While it is not FOREX.com’s policy to hold clients responsible for modest negative balances, we do reserve the right to hold clients responsible for large debit balances and when special circumstances apply. For this reason, we strongly encourage you to manage your use of leverage carefully.
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Do you offer fixed spreads?

No, FOREX.com does not offer fixed spreads.
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Do you offer swap-free accounts?

Yes, FOREX.com does offer swap-free accounts in certain circumstances. For more information, please contact us.
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Does FOREX.com provide educational resources?

We offer a host of education resources designed to help traders of all experience levels. Visit our education section.
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How are positions rolled on weekends and holidays?

Rollovers for positions held over the weekend will be posted on Wednesday; as a result, the rollover applied on Wednesday will be for three days of rollover interest.

A holiday rollover will occur when the currency traded has a major holiday and the banks are closed. A holiday rollover will typically be applied two days before the holiday.
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How are the rollover rates determined?

Rollover rates are based on the interest rate differential of the two currencies and the spot price. At FOREX.com, we keep your rollover costs as low as possible when you pay on the rollover, and maximise your credit when you earn on the rollover.
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What are the symbols for spot gold and silver?

Currently we offer gold as XAU/USD, XAU/EUR, XAU/GBP, XAU/CHF and XAU/AUD. The symbol for spot silver is XAG/USD.
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How can I avoid paying rollover charges?

At FOREX.com, no interest is paid or received if you open and close a position in the same trading day.

Other brokers may apply rollovers on a second-by-second basis. However, this policy can ultimately end up costing you more money in transaction costs in the form of rollover charges.
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How can I prevent liquidation on my open positions?

There are several proactive measures that you can employ to prevent liquidation and manage risk:
  • Actively monitor the status of your open positions.
  • Specify a stop-loss order for each open trade to limit downside risk. You can specify the stop-loss rate at the time you issue a trade, or add a stop-loss order at any time for any open trade. You can also change your stop-loss orders at any time to take current market prices or other conditions into account. The use of stop loss orders may not necessarily limit your losses.
  • Keep your account funded in excess of your required margin. These extra funds act as a cushion, protecting you if the market moves against you. If you are in danger of breaching your margin limits, either incrementally reduce the size of your position or add funds to your account as soon as possible.
  • Employ lower leverage. You may request a leverage change at any time.

Learn more about managing risk.

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How does FOREX.com make money?

FOREX.com is compensated via the spread, which is the difference between the bid and ask prices. We work hard to provide transparent prices and tight spreads. View our live prices. You may incur a rollover charge if you hold your positions overnight. Learn more about rollovers .
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Is there a limit to the amount of gold or silver I can hold in my account?

The maximum position a client may hold at any given time is 10,000 troy ounces for spot gold and 250,000 troy ounces for spot silver.
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Is there a maximum trade size?

The maximum trade size for a market order is 5 million.  However, there is no limit to the volume you are able to hold in a single position as long as margin requirements are met.
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Is there an expiry date on spot gold and silver contracts?

There is no expiry date when trading spot gold and silver. As long as you maintain the required margin, your position will remain open until you choose to close it. As with forex positions, open gold and silver positions automatically roll forward to the next day's value date following the close of NY trading at 1700 ET.
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What are FOREX.com's rollover rates?

Our rollover rates are updated daily and reflect some of the most competitive in the industry. View our rollover rates.

You can also access our rollover rates direct from our trading platforms.
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What are the benefits of trading at FOREX.com?

We're committed to helping you achieve your trading goals with competitive pricing, exceptional execution and personalized service. Whether you're new to trading or a seasoned veteran, we'll be there for you every step of the way. Learn more about FOREX.com.
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What are the trading hours for spot gold and silver?

Spot gold and silver trading is available 23 hours a day from 6pm ET Sunday through 5pm ET Friday. Trading is closed from 5pm to 6pm ET daily; however, you may place new working orders, or edit and cancel existing working orders. Spot gold and silver trading also follows CME holiday closures.
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What are the trading hours for trading USD/MXN and USD/ZAR?

USD/MXN and USD/ZAR trading is available from 6pm Sunday through 5pm Friday (ET). Be advised that there is potential for illiquid market conditions for USD/MXN from 4pm– 8am ET and 2pm–2am ET for USD/ZAR.
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What is FOREX.com’s anti-money laundering policy?

FOREX.com actively complies with all anti-money laundering and anti-terrorism laws and regulations to the fullest extent that it can, under all applicable foreign and domestic laws.

On an ongoing basis, we review account activity for evidence of suspicious transactions that may be indicative of money laundering activities. This review may include surveillance of: 1) money flows into and out of accounts, 2) the origin and destination of wire transfers, and 3) other activity outside the normal course of business.

In order to be fully compliant with applicable regulatory requirements, FOREX.com may occasionally reach out for additional information and/or documentation from clients.
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What is FOREX.com's liquidation policy?

You are responsible for monitoring your account and maintaining 100% of required margin at all times to support your open positions.

If at any point, the equity available drops below 100% of the margin required you will be subject to auto liquidation of the position incurring the largest loss.  The liquidation process is as follows: the net aggregated open position with the greatest unrealized loss is closed first, followed by the next largest losing position and so on, until the maintenance margin requirement is satisfied or exceeded. Depending on the size and unrealized P&L of the open positions, all open positions may be liquidated in order to meet the margin requirement.

While our 100% margin requirement and real-time margin system is designed to limit your trading losses and help ensure that total losses never exceed your total account balance, you do risk incurring losses greater than your account balance, especially during periods of extreme market volatility. While it is not FOREX.com’s policy to hold clients responsible for modest negative balances, we do reserve the right to hold clients responsible for large debit balances and when special circumstances apply. For this reason, we strongly encourage you to manage your use of leverage carefully. Increasing leverage increases risk.

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What is the difference between an "intraday" and "overnight position"?

Intraday positions are all positions opened anytime during the 24-hour period after the close of FOREX.com's normal trading hours at 5:00 PM ET. Overnight positions are positions that are still on at the end of normal trading hours (5:00 PM ET), which are automatically rolled by FOREX.com at competitive rates (based on the currencies' interest rate differentials) and applied directly to your account balance.
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What is the minimum lot size for spot gold and silver?

The minimum lot size for gold is one troy ounce and 50 troy ounces for silver.
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What is the smallest available trade size?

The smallest available trade size is 1,000 units for currencies (.01 lots), 1 troy ounce for gold and 50 troy ounces for silver.
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What is third-party funding?

A third party is considered to be anyone who is not an owner of the account. 

For the purposes of a funding or withdrawal transaction, the name(s) on the FOREX.com trading account must be an exact match with the name(s) on the account of the other financial institution.
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What trading platforms are available?

You can trade on our powerful FOREXTrader platform available on desktop, web or via our mobile apps for iPhone, iPad and Android. FOREX.com also offers traders access to the popular MetaTrader 4. Compare the platforms and see which is right for you.
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When is rollover applied?

Rollovers are processed at 5:00pm ET, at which time any open positions will be rolled and a debit or credit applied to your account.
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When is the forex market open for trading?

You can trade forex at FOREX.com 24 hours a day, five days a week. For details, read our Forex Trading Times article.
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Why was my position closed?

You are responsible for monitoring your account and maintaining 100% of required margin at all times to support your open positions. 

If at any point, the equity available drops below 100% of the margin required you will be subject to auto liquidation of the position incurring the largest loss. Liquidation of other open positions will continue until sufficient margin is maintained in the account. 

If you are still unsure why your position was closed, please contact us.
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Do you have any inactivity fees?

FOREX.com charges a data fee of $15 per month if there is no trading activity or no open positions for a period of 90 days or more. Contact us if you wish to disable your account temporarily and avoid this fee.
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Do I need to pay taxes on my transactions?

Forex and options trading are subject to taxes. Please contact a tax professional for more information.
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What markets are available to trade at FOREX.com?

You can trade over 50 currency pairs and precious metals. View our full range of markets.
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Do orders expire?

Pending orders, such as stops and limits, can be exeuted End of Day (EOD) or Good 'til Cancelled

EOD orders automatically expire at 5pm New York time on the same day the order was entered. 
Good ‘til Cancelled (GTC) orders automatically expire on the Saturday following the 90th calendar day from the date the order was entered.
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How is my money protected?

All customer deposits are kept separate from our own operating funds and distributed across a global network of custodian banks. Every bank we use holds an investment-grade rating and is monitored as per the guidelines set by the Risk Committee of GAIN‘s Board of Directors.
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How is margin calculated for spot gold and silver?

Normal margin on spot metals is 1:1, or 100% of the contract value.
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How are orders executed?

Orders are executed at the best available price at the time the order is received.

Foreign Exchange Execution Sources


FOREXTrader foreign exchange, gold, and silver price quotes are derived from prices provided to us by selected top tier global banks in the wholesale foreign exchange, gold and silver markets.
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