Acceptable documents for identity verification include but are not limited to:
- Valid, current passports (national or international)
- Valid, current driver's license
- Valid, current national ID Card
Other types of ID may be acceptable on a case-by-case basis after review. Birth certificates, marriage licenses and insurance cards are not accepted. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.
What types of documents do you accept as address verification? |
Proof of residence must show your name and address as indicated on the application.
Acceptable forms of proof of residence include but are not limited to:
- Utility bill
- Bank, building society, credit or debit card statement
- Council tax bill
- Local government address registration certificates
- Valid driving license if issued within the last six months
Utility bills and statements must be dated within the last six months. Confidential information such as account numbers may be removed at your discretion. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.
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My proof of identification also has my address on it. Can I use it for both ID and proof of residence? |
Yes, if your proof of identification document has your address on it, it can usually be used for both address and identity verification. However, please be aware that there are exceptions when we do need to request two separate forms of identity.
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How can I send my documentation to FOREX.com? |
The fastest way to provide us with supporting documentation is via MyAccount. Simply log in and follow the instructions to upload your documents.
You can also email or mail us your documentation:
Email: [email protected]
Mail: FOREX.com
30 Independence Blvd, Suite 300 (3 rd floor)
Warren, New Jersey, 07059
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My documents are not in English. Will this be a problem? |
FOREX.com has staff available to translate documents from many languages.
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Whose name and address should be on the confirmation documents for a corporate account application? |
The address verification document for a corporate account application should display the entity’s name and primary business address.
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What are Articles of Incorporation in regards to a corporate account? |
Articles of Incorporation state the purpose for which the company was formed, indicate the members of the company, and sets forth its purpose according to the laws of the state in which it is established. These documents are sometimes referred to as Articles of Association and Memorandum of Association and should also include a breakdown of the shares of the company. If any shareholder owns more than 10% of the company, we will require ID verification for that shareholder.
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How can I provide the breakdown of shares/Share Registry for my corporate account? |
The corporate breakdown of shares or Share Registry should be within the official Articles of Incorporation. If the details are not within the corporate documentation, please contact FOREX.com at your earliest convenience.
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What is a Certification of Incorporation in regards to a corporate account? |
A Certificate of Incorporation is a statement which confirms that a new company has fulfilled the necessary legal requirements for incorporation and is duly incorporated according to the local government or other regulatory agency.
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For a joint account, do I need documentation for both account holders? |
Yes, both account holders must provide a government-issued photo ID when we aren't able to electronically verify their ID. Documentation for proof of address also must be verified for both applicants.
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