MetaTrader 5

Download the FOREX.com MetaTrader 5 platform here.

You do not need to uninstall MT4 prior to downloading MT5.

Open an MT5 demo here.

Operating system: Windows 7, 8 and 10

Screen resolution: Minimum of 800 x 600

Internet: Connection speed of 36.6 Kbps or faster

Mac users can use MT5 Web to trade from their browser.

In addition, Mac users can use Parallels to run MT5. Parallels, a third-party software, is a fast and easy way to run Windows on your Mac. You can run both Windows and Mac operating systems at the same time, making it easy to download and run MT5 in the Windows OS on your Mac. Visit the Parallels website for more information.

Request MT5 via the Account tab in MyAccount, then ‘Add an additional account’.

Once the request is approved you will receive an email confirming the account information. Please note, you can’t log in to MT5 using an MT4 account and vice versa.

No. Positions opened within a particular currency pair or product don’t have to be closed in the order in which they were originally opened. However, positions will close on a FIFO basis if they are not specified otherwise.

Market Order

Market orders are executed at the best available price at the time the order is received.

Limit Orders

Limit orders are executed at the order rate or better. Sell limit orders are filled when the bid reaches the requested rate; limit orders to buy are filled on the offer.

Stop Orders

A stop order is an order to buy or sell once a pre-defined price is reached. When the price is reached, the stop order becomes a market order and is executed at the best available price.

• Stop entry order- this is an order placed to buy above the current price, or to sell below the current price. These orders are useful if you believe the market is heading in one direction and you have a target entry price.
• Stop loss order - this is an order placed to sell below the current price (to close a long position), or to buy above the current price (to close a short position). Stop loss orders are an important risk management tool. By setting stop loss orders against open positions you can limit your potential downside if the market moves against you.

Remember that stop orders do not guarantee your execution price – a stop order is triggered once the stop level is reached and will be executed at the next available price.

You can request time and sales reports for a specific period from our customer service team.

All the above orders can be entered as day orders, entered today and are good until end of New York business day (5pm New York time). Alternatively, customers can enter a good 'til cancelled order (GTC), which is valid until the order is executed or cancelled.

Orders remain open until they are triggered or cancelled. If a position is closed manually, any order(s) relating to that position must also be cancelled.

Placing contingent orders may not necessarily limit your losses.

Minimum Placement Distance

Limits and stops must be set at least 1 pip away from the prevailing market price.

Order Expiry

End of Day (EOD) orders automatically expire at 5pm New York time on the same day the order was entered. Good ‘til cancelled (GTC) orders are valid until the order is executed or cancelled. Alternatively, you can specify the exact expiration time of your order.

Orders Left Over the Weekend or Holidays

FOREX.com’s trading hours run from Sunday at 5pm New York time to Friday at 5pm New York time. Orders (for example, stops, limits, and contingent orders) left pending over a weekend or holiday period will not be executed until FOREX.com resumes regular trading hours.

Phone trading is available to customers during market hours. To place a trade over the phone, contact our customer service team.

How to trade over the phone:

• State your Account Number. You will be asked to verify the name on the account and answer security questions.
• Ask for the current price.For example, ‘I want a price on Euro/US Dollar.’
• FOREX.com will provide the current bid/offer.For example, ‘Euro/US Dollar is trading at 1.28551/562’. The first number is the bid, the second is the offer.
• If you want to place a market order, state your interest. ‘I want to sell 50,000 of Euro/U.S. Dollar at the market.’
• FOREX.com will provide verbal confirmation of the trade.Your trade will be entered on your behalf and the trade will appear in the trading platform immediately.
• If you do not want to deal at the quoted levels, simply say ‘Nothing done.’
• You can also request that a stop or limit order be placed on your behalf. Make sure you are clear about the type of order and the price.

All trades executed over the phone are subject to a pre-deal margin availability check. They will be manually entered into your account for integrated P&L analysis and reporting.

All phone orders are recorded to ensure fairness and accuracy for all parties.

Account reports are accessible within the trading platform. Click on the History tab in the Terminal section. You can right click to select whether positions, orders and deals should be included, to change the timeframe and to export reports.

To receive rate alert push notifications, you’ll first need to obtain your MetaQuotes mobile app ID.

To do this, download the MT5 mobile apps on your smartphone. Once downloaded, open the app, log in, and go to Settings > Messages. The first message labelled ‘Hi’ contains your MetaQuotes ID.

Go back to the desktop terminal and go to Tools > Options> Notifications and enter your MetaQuotes mobile app ID.

Check Enable Push Notifications > OK. Click on the Alerts tab and right-click to pull up the options menu.

To create a new alert, click Create, enter your specifications, and choose Notifications as your delivery method within the Actions section. You will then receive your rate alert as a push notification to your mobile device.

Expert Advisors (EAs) are programs that can be used to automate your trading. For MT5, they can be written using the MQL5 language or purchased from a third party. Remember that EAs run locally on your computer and will not execute strategies when disconnected from the server. EAs written for MT4 (using MQL4) will not work in MT5.

For eligible clients, EA hosting services are available to run your strategy on a secure VPS environment. Find out more..

Please note that MetaTrader 5 lets you run more than one Expert Advisor simultaneously.

This video will show you how to upload, run, and set parameters for an Expert Advisor on MetaTrader 5.

You can see more platform walkthroughs here..

Most MT4 EAs are not compatible with MT5. Contact the EA provider to get the MT5-compatible version.

• You must maintain a minimum of $5,000 in your account
• You must execute at least 10 round-trip mini-lots or the equivalent each calendar month

We will re-evaluate your eligibility at the end of each calendar month. Accounts that do not meet the minimum requirements will be unable to access to Expert Advisor Hosting. Expert Advisor Hosting is provided by Gallant Partners Hosting.

Find out more about EA Hosting and request EA Hosting on our Metatrader VPS Hosting page.

You can download the mobile apps from our Trading Platform Download Center or search for MetaTrader 5 on your mobile device’s app store. You will need to download the MT5 mobile app to trade using an MT5 account. You cannot trade an MT5 account if you are using the MT4 mobile app.

Once you download the app, select the sever name provided in your new account confirmation email, username, and password.

Yes. You can monitor your account, place trades and orders, and access your reports and more on the MT5 mobile app.

Yes. MetaTrader apps will still be available but you will need to download the MT5 version from our MetaTrader apps page.