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Terms & policies

This area of our site contains important information about our Terms and Policies, Disclaimer, Risk Warning, Pricing and Fees and more. Please read these documents carefully before you open a trading account with us.

Erase my personal information from FOREX.com

When can you request erasure?

You have a right to have your personal information erased, and to prevent processing, where:

  • you withdraw consent (where previously provided);
  • you object to the processing and our legitimate interests in being able to keep processing your personal information don’t take priority;
  • we’ve been processing your personal information in breach of data protection laws; or
  • the personal information has to be erased in order to comply with a legal obligation.

Erase my personal information from FOREX.com

If you want to erase your personal information on Forex.com please see the entire process below:

  1. Send us a request via e-mail to erase your personal information.
    Click link with our contact e-mail address below.
  2. We will process your request.
    Forex.com is required to verify your information to enable us to action your request.
  3. We will email you our decision:
    It may take up to 30 days for this action to be completed - we will notify you via email.

Erasure approved

If we have to erase your data we may not be able to provide you with our services.

Erasure rejected

The right to erasure does not apply where we are required to retain it for legal or regulatory purposes or where your information is processed for certain specified reasons, including for the exercise or defense of legal claims.

If you decide to erase your personal information, please submit a relevant request by sending a message to the following e-mail address: [email protected].

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