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Margin requirements


Funding and withdrawals



We expect markets to remain volatile due to the ongoing global circumstances. There could be a heightened risk of price gapping, with the potential of spreads widening.

Markets and trading

RUB is now on close only after it plunged to lowest since 2016 on Russia Ukraine conflict. Expect volatility across a number of other markets.


Platform status

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Computer monitor icon in blue

WebTrader: Fully operational

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Blue MetaTrader icon

MT5: Fully operational

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Blue Apple store icon for

iPhone app: Fully operational

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Blue Google Playstore icon for

Android app: Fully operational

Frequently asked questions

Where do I get my password?

If you forgot your username, please contact us for assistance. If you forgot your password you can reset your password online.

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What is the fastest way to fund my account?

You can securely fund your account by logging into MyAccount and visiting the funding page. cannot accept deposits from third parties. Please note that you may experience longer processing times if the name on the originating account does not match your account.

There are three easy ways to fund your account:

Credit/Debit Card

You can deposit a maximum of $10,000 (or currency equivalent) per transaction and funds will typically be available immediately for trading. The minimum transaction for card deposits is $100 per transaction. We accept Visa and MasterCard. Please be aware that all card transactions are automatically converted to the base currency of your trading account. does not charge fees for incoming card deposits.

Wire Transfer

There is no minimum or maximum deposit amount for wire transfers. Wire transfers may take up to 1-2 business days for domestic wires and 2-5 days for international wires before they are available for trading. We accept wires in USD, EUR and GBP. does not charge fees for incoming wires.


To fund your account, you will need to have an active e-wallet with Neteller or Skrill – you can open your account here:



You will find the options to fund with your e-wallets through the MyAccount portal.

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What are current Margin Requirements?

Minimum Margin Requirement (MMR), also called a Security Deposit, is the amount of available cash you need in your account to trade one of the products we offer. The base MMR is set for each product and may increase based on the size of the position you trade. The specific MMR for each product we offer is available on our website at the following URL (Margin requirements) and is also included on each product’s Market 360 section on the platform. Initial MMR is calculated when you first open a trade and Ongoing MMR is recalculated at least once per day thereafter. The platform and MetaTrader use the same process to calculate Initial MMR but use different processes for calculating Ongoing MMR which is explained further on our Margin & Leverage FAQs page.

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What is slippage?

Slippage occurs when an order is filled at a price other than the requested price.

Our quoted prices are executable the majority of the time. In fast-moving markets, orders may be executed at a price which has ceased to be the best market price. Limit orders will always be filled at the price asked or better.

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Can my account go in the negative?

While our 100% margin requirement and real-time margin system is designed to limit your trading losses and help ensure that total losses never exceed your total account balance, you do risk incurring losses greater than your account balance, especially during periods of extreme market volatility.

While it is not’s policy to hold clients responsible for modest negative balances, we do reserve the right to hold clients responsible for large debit balances and when special circumstances apply.

For this reason, we strongly encourage you to manage your use of leverage carefully.

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How do I avoid unexpected market gapping?

Prices often move over the weekend when the markets are closed particularly during times of high volatility, and can move drastically from where they were on Friday until the time, they are visible again after the weekend.

To avoid them, you could exit your trade before the weekend begins, or to lessen the potential risk, employ stop orders.

We encourage you to read about Risk Management.

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How can we help?
Looking to speak to someone? Get in touch with our support team who will be happy to answer any account questions or trading queries.

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