Our call and chat volumes are higher than usual right now. For the faster assistance, please visit Service Updates for answers to the most common questions during this period of high volatility.

Service Updates


    We're currently experiencing high call volume. For fastest service, please visit Service Updates.

    Our staff is on hand to assist you with your accounts 24 hours a day from 10am Sunday to 5pm Friday.

Trading Support Services

We’re committed to supporting you throughout your journey to ensure an exceptional customer experience
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Your new account

Our dedicated specialists will contact you to help get you started with your new account and answer your questions.
Best in class trading tools

Our trading platforms

We’ll contact you by email or SMS about platform resources, webinars and videos and contact you for a personalised platform walkthrough.

Trader support

We'll email you to make you aware of resources to help develop your trading plan.
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Enhancements and services

We’ll call or email you about service enhancements and changes impacting your account like regulatory, margin and pricing changes.
Have a question?  We're here to help.

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