Trading Support Service

As a customer, you’ll benefit from support at every step of your journey with personal guidance and resources to help you achieve your unique trading goals.

Your journey with

We’re committed to supporting you throughout your journey to ensure an exceptional customer experience
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Your new account

Our dedicated specialists will contact you to help get you started with your new account and answer your questions.
Best in class trading tools

Our trading platforms

We’ll contact you by email or SMS about platform resources, webinars and videos and contact you for a personalised platform walkthrough.
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Enhancements and services

We’ll call or email you about service enhancements and changes impacting your account like regulatory, margin and pricing changes.

Stay informed and in control of your strategy

We’ll email to make you aware of resources to help develop your trading plan and keep you informed such as:
  • Breaking news of events impacting the markets
  • Exclusive trading ideas and actionable insights
  • Market analysis and highlights of market moves
  • Live webinars, hosted by our Global Research Team

Build your knowledge and confidence

Whatever your level of knowledge, we encourage you to take advantage of the wealth of resources available to you in our Learning Centre with our articles, guides and videos. Best of all, we’ll email you to make you aware of new resources available to help you on your journey.

Find answers quickly

Time is always a factor when trading, so when you have an issue we help you find the solution fast.

Easily contact us

We’re here to assist you via live chat, phone and email 24 hours a day when the markets are open. Our highly trained staff is committed to delivering exceptional support.

Get support without leaving the platform

Instantly find what you’re looking for with tutorials, analysis, trading strategies and seamless account management integrated into our powerful platforms.

Find more info with our FAQs

You can get answers about opening an account, funding, trading and more with a quick search of our FAQ section.

Open an account today and trade with a broker devoted to supporting your trading needs.