Security FAQs

Subtitle: Learn how FOREX.com is authorised and regulated, and how we protect your money when you trade with us.
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Security

Security

How is FOREX.com regulated?

FOREX.com is registered with multiple regulatory bodies around the world and we take our commitment to financial strength and security very seriously. For more information, click here.

FOREX.com is authorised and regulated by the Financial Conduct Authority in the UK, with FCA Register Number 446717.
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How is my money protected?

In accordance with the Financial Conduct Authority (FCA) rules regarding client monies, all retail client money is held in segregated client money accounts.

We hold all client money with top-tier banks, and have trust letters in place with each of these banks to ensure that our client money remains segregated from the assets of the bank. We use our own funds for hedging client trades, and we never engage in any proprietary trading.

Clients may also be eligible for the Financial Services Compensation Scheme, which offers cover up to £50,000 in the event a firm becomes insolvent or ceases trading.
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Where are my funds kept?

All customer deposits are kept separate from our own operating funds and distributed across a global network of custodian banks. We enforce robust bank review and monitoring guidelines which are set by the Risk Committee of StoneX Group Inc.
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What is FOREX.com's Anti-Money Laundering (AML) policy?

FOREX.com actively complies with all anti-money laundering and anti-terrorism laws and regulations to the fullest extent that it can, under all applicable foreign and domestic laws.

On an ongoing basis, we review account activity for evidence of suspicious transactions that may be indicative of money laundering activities. This review may include surveillance of:

1) money flows into and out of accounts

2) the origin and destination of wire transfers

3) other activity outside the normal course of business.

In order to be fully compliant with applicable regulatory requirements, FOREX.com may occasionally reach out for additional information and/or documentation from clients.
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What is your phone number?

You can reach us at the freephone number 0800 032 1948. If you are overseas, you may call 0207 429 7900.
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Security

How is FOREX.com regulated?

FOREX.com is registered with multiple regulatory bodies around the world and we take our commitment to financial strength and security very seriously. For more information, click here.

FOREX.com is authorised and regulated by the Financial Conduct Authority in the UK, with FCA Register Number 446717.
Was this answer helpful?

How is my money protected?

In accordance with the Financial Conduct Authority (FCA) rules regarding client monies, all retail client money is held in segregated client money accounts.

We hold all client money with top-tier banks, and have trust letters in place with each of these banks to ensure that our client money remains segregated from the assets of the bank. We use our own funds for hedging client trades, and we never engage in any proprietary trading.

Clients may also be eligible for the Financial Services Compensation Scheme, which offers cover up to £50,000 in the event a firm becomes insolvent or ceases trading.
Was this answer helpful?

Where are my funds kept?

All customer deposits are kept separate from our own operating funds and distributed across a global network of custodian banks. We enforce robust bank review and monitoring guidelines which are set by the Risk Committee of StoneX Group Inc.
Was this answer helpful?

What is FOREX.com's Anti-Money Laundering (AML) policy?

FOREX.com actively complies with all anti-money laundering and anti-terrorism laws and regulations to the fullest extent that it can, under all applicable foreign and domestic laws.

On an ongoing basis, we review account activity for evidence of suspicious transactions that may be indicative of money laundering activities. This review may include surveillance of:

1) money flows into and out of accounts

2) the origin and destination of wire transfers

3) other activity outside the normal course of business.

In order to be fully compliant with applicable regulatory requirements, FOREX.com may occasionally reach out for additional information and/or documentation from clients.
Was this answer helpful?

What is your phone number?

You can reach us at the freephone number 0800 032 1948. If you are overseas, you may call 0207 429 7900.
Was this answer helpful?