Popular FAQs

1. How do I open an account with FOREX.com?
2. I forgot my username or password. How do I retrieve them?
3. What information do I need when opening an account?
4. How much money do I need to open an account?
5. How can I fund my account?
6. How will my withdrawal be processed?
7. How is my money protected?
8. Can I renew my demo account?
9. How do I download FOREX.com's desktop platform?
10. How do I download MetaTrader 4 or 5?
11. How can I access my annual statement?
12. Can someone else trade on my account?
13. Can I add more accounts?

How do I open an account with FOREX.com?

You can apply for an account with FOREX.com online. Start your application now.

I forgot my username or password. How do I retrieve them?

If you have forgotten your username, please click here and fill in your email. You will then receive an email with any username(s) associated with your email address.

If you have forgotten your password, please click here and fill in your username and email. You will then receive an email with a link to reset your password.

What information do I need when opening an account?

We will need you to provide us with your name, address and tax ID number to establish your identity. Typically, we can verify your identity instantly. For more information, see our Account Documents FAQs.

How much money do I need to open an account?

The minimum initial deposit required is at least $100. However, we recommend you deposit at least $2,500 to allow you more flexibility and better risk management when trading your account.

How can I fund my account?

You can securely fund your account by logging into MyAccount and visiting the funding page. Please note that you may experience longer processing times if the name on the originating account does not match your FOREX.com account. There are two easy ways to fund your account:

Credit/Debit Card

You can deposit a maximum of $10,000 (or currency equivalent) per transaction and funds will typically be available immediately for trading, but can take up to 24 hours. The minimum transaction for card deposits is $100 per transaction. We accept Visa and MasterCard. Please be aware that all card transactions are automatically converted to the base currency of your trading account. FOREX.com does not charge fees for incoming card deposits. If you deposit funds from abroad, you may be charged a cross-border fee or currency conversion fee by your issuing bank.

Wire Transfer

There is no minimum or maximum deposit amount for wire transfers. Wire transfers may take up to 1-2 business days for domestic wires and 2-5 days for international wires before they are available for trading. We accept wires in USD and CAD. FOREX.com does not charge fees for incoming wires. However, your bank may charge a service fee. Wire transfers that involve a bank outside of the US may require an intermediary US bank. US intermediary banks may charge a transaction fee.

How will my withdrawal be processed?

Deposited funds must be returned to the originating source. If you have deposited funds using multiple methods, you must exhaust the total deposit amounts based in the following order:

1. Credit/Debit Card
2. Wire

Excess funds may be withdrawn via wire. In the event you add a new bank account to withdraw excess funds, FOREX.com will require evidence of the account by uploading a bank statement.

How is my money protected?

All retail client money is fully segregated from our own funds and held in separate accounts with top-tier banks. We only use our own funds for hedging and never engage in proprietary trading.

FOREX.com is wholly-owned subsidiary of StoneX Group Inc., a NASDAQ-listed company with a strong balance sheet and experienced management team, serving clients in multiple countries worldwide.

Can I renew my demo account?

Demo accounts last for 90 days after sign up. Afterward, you will not be able to log in using the demo account credentials. Demo renewals are not available at this time. If you have further questions, please contact us.

How do I download FOREX.com's desktop platform?

Download the advanced FOREX.com desktop application.

How do I download MetaTrader 4 or 5?

Click here to go to our Download Center.

Please remove any previous versions of the MetaTrader software from your PC prior to installation in order to ensure proper function of the platform.

How can I access my annual statement?

You may access your account statements securely via the trading platform. Simply log into WebTrader and select the paper icon labeled "Statements & Contracts" in the top right corner of your screen. An annual statement can be accessed by selecting Other in "Select Dates to include" and choosing the date range for the full year in question, from January 1 to December 31, and clicking Search. A document labeled "Annual" in the Range column for December 31 will be shown on the right side.

FOREX.com Mobile: To access your statements, switch to the Account window at the bottom and find “Statements” under My Trading History. In the new window that appears, check to View Statements and select your required date range. Then hit Search. All available statements for the specified date range will then be shown.

MetaTrader: You may access statements and annual reports by logging into the MetaTrader platform on your computer, selecting Account History in the Terminal window, selecting Custom Period, and generating the report.

Can someone else trade on my account?

FOREX.com’s policies prevent any person other than the account holder(s) from accessing or trading an account unless the trader has been reviewed and approved as a Money Manager. To obtain additional information about our Money Manager program please contact our Global Institutional Sales Team.

Can I add more accounts?

Adding additional accounts, such as our MT5 or RAW Pricing accounts, is quick and easy. Simply visit the My Accounts page and choose Add Account to auto-fill a new application with just one click.