FAQs

A third party is considered to be anyone who is not the account holder/owner of the account. For the purposes of a funding or withdrawal transaction, the name(s) on the FOREX.com trading account must be an exact match with the name(s) on the account of the other financial institution.

Funds can only be transferred between two trading accounts if the accounts are linked. Trading accounts can only be linked if the name of the account holders are the same, the two trading accounts are the same account types, and the base currencies of the trading accounts are the same.

For example, we can link two trading accounts if the name of the account holder is the same, the two trading accounts are individual trading accounts, and the base currency of the trading accounts are both in EUR. However, we cannot link two trading accounts if one of the trading accounts is an individual account and the other is a joint account and if both of the trading accounts are individual trading accounts but one has a base currency of USD and the other has a base currency of EUR.

Once the accounts are linked, you may log into the MyAccount page and proceed to Funding > Transfer to request the transfer between your two linked trading accounts. The normal processing time for transfer requests is up to 1-2 business days.

To request a different base currency, please make sure your trading account has a balance of zero. Then email [email protected] confirming the account has a zero balance and the base currency you would like the trading account to be.

You can fund your trading account by logging into the MyAccount page and visiting the Funding > Deposit tab.

FOREX.com does not and cannot accept deposits from third parties.

Please note that you may experience longer processing times if the name on the originating account does not match your FOREX.com account.

The minimum initial deposit is €100 or currency equivalent.

Regulations

Payment Method	Regulation
Card (Visa/Mastercard/Maestro)	-
Bank transfer	-
Skrill	Skrill Ltd is a company authorized by the Financial Conduct Authority under the Electronic Regulations 2011 for the issuing of electronic money, Register No. 900001 © Skrill Ltd, United Kingdom
Neteller	NETELLER is a service operated by Optimal Payments Limited™. Optimal Payments Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900015) for the issuing of electronic money and payment instruments, United Kingdom.

Processing Times

Payment Method	Deposits	Withdrawals
Card (Visa/Mastercard/Maestro)	Funds are credited into your trading account immediately.	Within 24 hours*
Bank transfer	Funds are credited into your trading account within one working day from the time we receive funds into our bank account.	Within 24 hours*
Skrill	Usually within 30 minutes	Within 24 hours*
Neteller	Usually within 30 minutes	Within 24 hours*

Fees

Payment Method	Deposits	Withdrawals
Card (Visa/Mastercard/Maestro)	FREE	FREE **
Bank transfer	FREE **	FREE **
Skrill	FREE	FREE **
Neteller	FREE	FREE **

*FOREX.com processing time

** Standard bank charges apply

We recommend that you maintain an adequate excess margin balance above your required margin. Maintaining low excess margin levels in your account may prohibit you from trading certain products or lead to undesired liquidations resulting from an adverse market move.

FOREX.com does not accept cheques as a funding method.

Withdrawal requests are processed in the order the requests were received.

Funds are returned to the originating account in the order on the table below:

Min/Max Per Transaction

Method	Min Per Transaction	Max Per Transaction
Card (Visa/Mastercard/Maestro)	€100 (or currency equivalent)	€10,000 (or currency equivalent)
Wire Transfer	€100 (or currency equivalent)	None

Typical Processing Time

Method	Typical Processing Time
Card (Visa/Mastercard/Maestro)	Up to 1-2 business days (unless additional information is required)
Wire Transfer	Up to 2-3 business days (unless additional information is required)

Fees

Method	Fees
Card (Visa/Mastercard/Maestro)	FOREX.com does not charge for incoming Card deposits.
Wire Transfer	FOREX.com does not charge wire withdrawal fees. However a client's bank may charge additional fees for incoming transactions.

Withdrawal Procedure

Method	Withdrawal Procedure
Card (Visa/Mastercard/Maestro)	Deposited Amount shall be returned via Card, profits above the deposited amount shall be returned via wire transfer.
Wire Transfer	Funds that are over the net deposit can be returned via Wire Transfer once the bank account has been verified. After submitting the withdrawal request, we will require a valid bank statement to verify the bank account.

If the balance is lower than €100 (or currency equivalent), the minimum amount for withdrawal is the full remaining balance.

FOREX.com does not accept Western Union or PayPal deposits.

You can withdraw from your trading account by logging into the MyAccount page and visiting the Funding > Withdraw tab.

FOREX.com does not and cannot withdraw funds to the account of a third party. Please note that you may experience longer processing times if the name on the destination account does not match your FOREX.com account.

Withdrawal requests are processed in the order the requests were received.

Funds are returned to the originating account in the order on the table below:

Min/Max Per Transaction

Method	Min Per Transaction	Max Per Transaction
Card (Visa/Mastercard/Maestro)	€100 (or currency equivalent)	€10,000 (or currency equivalent)
Wire Transfer	€100 (or currency equivalent)	None

Typical Processing Time

Method	Typical Processing Time
Card (Visa/Mastercard/Maestro)	Up to 1-2 business days (unless additional information is required)
Wire Transfer	Up to 2-3 business days (unless additional information is required)

Fees

Method	Fees
Card (Visa/Mastercard/Maestro)	FOREX.com does not charge for incoming Card deposits.
Wire Transfer	FOREX.com does not charge wire withdrawal fees. However a client's bank may charge additional fees for incoming transactions.

Withdrawal Procedure

Method	Withdrawal Procedure
Card (Visa/Mastercard/Maestro)	Deposited Amount shall be returned via Card, profits above the deposited amount shall be returned via wire transfer.
Wire Transfer	Funds that are over the net deposit can be returned via Wire Transfer once the bank account has been verified. After submitting the withdrawal request, we will require a valid bank statement to verify the bank account.

If the balance is lower than €100 (or currency equivalent), the minimum amount for withdrawal is the full remaining balance.

In the event you are requesting to withdraw funds that are over the net deposit to a new bank account, FOREX.com will require a valid bank statement to be uploaded through the My Account page in Documents Upload to verify the bank account you are requesting for your funds to be returned to.

The normal processing time is typically up to 1-2 business days; however, if our Financial Operations department requires additional information, the processing time may be extended. In addition, once processed on our end, your bank may take additional time to credit the funds to your account.

We can only remove a bank account on file if the bank account is already closed.

We will require valid evidence of account closure, one of the following:

• A physical, full-paged bank statement indicating account closure for the bank account
• A physical, full-paged, signed letter from your bank stating that the bank account is no longer active and is closed

Documents should display at least the last 4-digits of the bank account number that is on file.

There are no withdrawal fees; however, your bank may charge additional fees for incoming transactions.