FAQs
Get help with your trading account or browse answers on specific markets and products.
Performance Analytics FAQ
Learn more about our Performance Analytics tool with the following FAQ section.
Performance Analytics
You can access Performance Analytics by logging in and selecting the 'Performance Analytics' tab (on Web Trader) or by selecting 'Account' then 'Performance Analytics' (on our mobile app).
Yes, please check out our videos under the Performance Analytics section of the website. You can also view videos under the Performance Analytics tab in the trading platform.
You will need to log in to each account to access Performance Analytics for that account.
Performance Analytics comes at no extra cost to FOREX.com live clients. To access it, simply log in to your FOREX.com account and head to the Performance Analytics tab on Web Trader or tap 'More' and then 'Performance Analytics' on our mobile trading app.
Yes, you can, by clicking More and then My Trading History within the mobile app.
Performance Analytics is not currently available on demo accounts.
Yes, you can export the trade data into a csv file to use in Excel or other software. To export your data, simply head to the 'Statements' section within Performance Analytics on Web Trader. From here, you can choose the date range of the data you wish to export and hit 'export' to download it as a csv file.
When you first open Performance Analytics, there may be a delay in uploading your trade data. The length of delay will depend on your trading volume. When you access the platform from the second time onwards, the statistics will display in near real-time, although there may be a delay of a few minutes.
Trading Plan
You can access Trading Plan by logging in and selecting the 'Performance Analytics' tab (on Web Trader) or by selecting 'Account' then 'Performance Analytics' (on our mobile app).
Yes, please check out our videos under the Performance Analytics section of the website. You can also view videos under the Performance Analytics tab in the trading platform.
Yes, you can change your trading plan as often as you like. When you change your rules, we will automatically apply your new rules to your ENTIRE trading history to show you your discipline historically. Use the Review Daily / Weekly / Monthly / Yearly to learn how well you adhere to your plan.
Trading Plan is free for all FOREX.com traders.
PlayMaker
You can access PlayMaker by logging in and selecting the 'Performance Analytics' tab (on Web Trader) or by selecting 'Account' then 'Performance Analytics' (on our mobile app).
Yes, please check out our videos under the Performance Analytics section of the website. You can also view videos under the Performance Analytics tab in the trading platform.
At the start of every trading day, you should log into PlayMaker to see your risk parameters. They are calculated daily based on your balance at midnight on your closed positions. It is important to adjust your size if your account gets smaller, to protect your trading capital.
While live trading, you should keep your Discipline Monitor open, so that you can be alerted if your trading plan might be at risk of a breach.
At the end of every trading day, week, and month, review your Discipline score.
No, PlayMaker does not interfere with your trading account, it is purely informational. The trading plan you set will be monitored for you, in real-time, and we will give you a RED / AMBER / GREEN status depending on whether you have broken your rules, are close to your thresholds, or are trading within your own parameters.
PlayMaker is free for all FOREX.com traders.
Review
You can access Review through Performance Analytics by logging in to the platform and selecting the 'Performance Analytics' tab (on Web Trader) or selecting 'Account' then 'Performance Analytics' (on our mobile app).
Yes, please check out our videos under the Performance Analytics section of the website. You can also view videos under the Performance Analytics tab in the trading platform.
Yes, you can export the trade data into a csv file to use in Excel or other software. To export your data, simply head to the 'Statements' section within Performance Analytics on Web Trader. From here, you can choose the date range of the data you wish to export and hit 'export' to download it as a csv file.
Review is free for all FOREX.com traders.
GamePlan
You can access GamePlan by logging in and selecting the 'Performance Analytics' tab (on Web Trader) or by selecting 'Account' then 'Performance Analytics' (on our mobile app).
Yes, please check out our videos under the Performance Analytics section of the website. You can also view videos under the Performance Analytics tab in the trading platform.
There are help buttons on every screen, with details information on the different metrics.
If you can't see any edges or habits, it might be because you haven't closed enough positions yet – Performance Analytics needs a certain amount of data to function. It also could be that we have not yet found statistical significance in your data to highlight a strength or weakness.
GamePlan is free for all FOREX.com traders.
Yes, you can export the trade data into a csv file to use in Excel or other software. To export your data, simply head to the 'Statements' section within Performance Analytics on Web Trader. From here, you can choose the date range of the data you wish to export and hit 'export' to download it as a csv file.