Funding & withdrawals

To transfer funds out of your CFD trading account, please visit the funding section of the trading platform and click on "Withdraw" or visit your MyAccount. 

If you require further support, please contact our Client Management Team.

Credit/debit card deposits will incur a fee of 2% levied by the card processor. Bank Transfers/FAST and PayNow do not incur any charges.

We recommend the following initial deposit amounts, depending on the trading activity you intend to carry out:

The minimum deposit amount required is $150. When funding via a debit or credit card the minimum amount per card transaction is $250.

Card Deposits

From within the trading platform: Click on ‘Funds’ from the top navigation bar then select ‘Add’.

From within MyAccount: Locate the account you wish to add funds to, then select 'Fund' followed by 'Debit/Credit card'.

PayNow, internet banking / FAST, Bill Payment or wire transfer

You can find our bank details, QR code and more information about depositing funds into your CFD trading account via PayNow, internet banking / FAST, Bill Payment or wire transfer by clicking the ‘Funds’ tab in the trading platform followed by 'Add', or by selecting 'Fund' within MyAccount.

Please note we do not accept cash payments paid directly into our bank account.

Please note that we are unable to accept payments from third parties. Any third-party transfers will be returned to the original source.

You can fund your CFD trading account using debit or credit cards, PayNow, internet banking / FAST, Bill Payment or wire transfer.

Yes, you can have a maximum of three cards registered to your CFD trading account at any time. To add a new card, please use the funding tab on the trading platform or visit your MyAccount portal.

Funds can only be deposited in the base currency of the CFD trading account.

Once funds have been credited to your account, you will see them available. Please note we do not send a confirmation of successful deposits.

Your bank may decline your transaction for several reasons, but we are not told why. These may include:

• Incorrect expiry date
• Incorrect CVC number (the 3-digit security code on the back of your card)
• Invalid card number
• Insufficient funds
• Out of date address details
• Incorrect 3DS details
• Suspected fraudulent transaction

To resolve this, you will need to contact your card issuer.

If you no longer have the payment method (such as the card has been cancelled), depending on several routine security checks, we may be able to remove the card from your CFD trading account. However, please be advised that in some cases we may require additional documentation confirming that the payment method is no longer active before we can remove it.

Instructions received by FOREX.com for withdrawal requests will be processed within 3 working days, but may take up to 5 working days to appear in your account depending on your bank. If you require a withdrawal to be expedited, you may contact our Client Management team.

Wire transfers typically take 3 working days and all telegraphic transfer charges will be borne by the client.

Card withdrawals can take up to 10 working days for funds to reach the client. On exceptional cases this may take longer, clients are welcome to contact us for further assistance if funds are not received within the next ten business days after processing.

The minimum withdrawal amount is $150, or your available account balance (whichever is lower).

The maximum you can withdraw in a single transaction is $20,000. If withdrawing online to credit cards there is a limit of $20,000 in 24 hours.

If you wish to withdraw more than the limits, please contact our Client Management Team

No. Our company does not charge clients for withdrawals.

The maximum amount you can withdraw is called your 'available for withdrawal' balance. You may withdraw all or part of your money from your CFD trading account at any time, as long as it is not already committed to any open trades. If you withdraw all your funds, your CFD trading account will still remain open for future use.

Digital Banks:

• We currently do not support withdrawals to digital banks such as Trust, Mari, GXS, etc. When withdrawing funds to a bank account, you will need to nominate a local bank. If you need further assistance, please contact our Client Management Team. 

Certain Credit Cards:

• A small number of credit cards, including some issued by MasterCard and Visa, do not allow us to process withdrawals back to the card. If your card is one of these, you will be notified when you attempt to make a withdrawal. In such cases, we can arrange for your funds to be transferred to the bank account associated with your credit card.
• To minimize the risk of card fraud, we may request additional documentation from you before processing a bank transfer.

If you require further support or have any questions, please contact our Client Management Team.

Your net deposit amount reflects any deposits carried out with that particular payment method. It is calculated by subtracting your total withdrawals from your total deposits for that payment method.

Net deposits are a facility we have in place to abide by a number of important financial regulations. We also use this for our own internal security measures to combat security issues – such as money laundering, card theft and fraud.

The net deposit on any registered payment method must be at zero before you can remove that payment method, or are able to withdraw any excess funds and gains.

In short, you can only withdraw funds back to the payment method from which they came unless all net deposits are zero.

For example:

Let's say you have two cards registered and deposit $150 from Card A and $250 from Card B. This gives you a net deposit of $400.

You place all that money on a trade that subsequently closes at $500. Going by our LIFO (Last in First Out) policy, you will need to withdraw $250 to card B and $150 to card A before you can withdraw the remaining $100.

Once those two amounts are withdrawn, the remaining balance must be withdrawn as a wire (for which we will require a bank statement).

Please note: Net deposits refer to deposits and withdrawals only. The net deposit figure is only affected by deposits or withdrawals to that specific payment method.