Platforms

The best way to familiarise yourselves with using the different trading platforms and all their features is by watching our ‘How to trade’ videos, which you can find under our Trading Academy.

Our proprietary platforms consist of Web Trader, our browser-based platform for trading on desktop, as well as the FOREX.com mobile trading app for both iOS and Android devices. You can access your CFD account on any of these platforms.

We also offer MetaTrader 4 (MT4) and TradingView. MT4 requires a specific FOREX.com trading account. However, your standard FOREX.com CFD account can be used to connect to TradingView.

You can find out more about each of the trading platforms we offer here.

You can:

• Place trades securely from your computer 24 hours a day 5 days a week
• Access over 6,000 CFD markets including global shares, indices, metals, FX, commodities and more
• Instantly access real-time financial news and analysis feeds from Thomson Reuters
• Access our interactive live pricing charting package which includes a range of technical analysis tools
• Create multiple watch lists to monitor potential future trades

Yes. Our platforms are accessed via a HTTPS connection and are secure. To access your account on any of our platforms, you will be required to enter your username and password.

Yes - please refer to our Platform Tutorials; these feature short videos that will walk you through everything from funding your trading account, to using watchlists and placing trades. You can find out more about each of the trading platforms we offer here.

Certain settings on your computer may be preventing you from logging on to our trading platform. Clearing your cache should help resolve this issue.

If you receive an error, please contact our Client Support team immediately and we will do everything we can to help.

You may need to turn off your pop-up blocker. If this does not resolve the issue, please contact our Client Support team.

The trading charts provided are indicative and represent mid-prices as default; they should not be used to verify exact fill levels. Please note you can change the price to bid or ask using the drop-down settings on the trading chart.

To download the FOREX.com app on your iOS or Android device, search for 'FOREX.com' in your app store or follow the links below:

Download on iPhone

Download on Android

Yes, you’ll need to sign up for a live account or a demo account to access the FOREX.com mobile app. Getting an account is free, quick and easy. Get started here.

You can trade over 6,000 global CFD markets including 84 FX pairs, 21 major indices, thousands of shares and a range of commodities and metals.

View our full range of markets

Yes. Any trades and orders placed on Web Trader will be visible across all FOREX.com platforms and apps (excluding MT4). This enables you to place a trade on Web Trader and close it on the FOREX.com mobile app, or vice versa.

You will also be able to view your watchlists, positions and orders across all platforms.

To add an associated limit or stop (or both) to an open position, follow these steps:

1. Find your position in the ‘Portfolio’ tab – there should be no information displayed for 'TP' (take profit) or 'SL' (stop loss). Positions which have a stop and/or limit already set will display the information.
2. Tap on the position, which will switch you to the trade information page
3. Here, you can turn the toggles for 'Take-profit' and 'Stop-loss' on.
4. Choose to place your stop or limit at a specific level under ‘Price’, number of pips away under 'Pips' (FX) or number of points away under 'Points' (other asset classes), or a monetary value under ‘P&L’
5. Tap 'Update Trade'

To create a new watchlist, follow these steps:

1. Navigate to the ‘Watchlists’ screen
2. Select the '+' sign
3. Enter your desired name for your list and tap ‘Create’

Once this new watchlist is created, you can add markets to it easily via the ‘Markets’ tab. Simply tap the 'star' icon and select the watchlist of your choice and hit ‘Done’.

Follow these steps to create a new chart template:

1. Tap the full-screen icon in the bottom-left corner of any chart to access all the features available to you
2. Set up your chart with the indicators and tools you wish to feature on your template
3. Scroll along toolbar on the top for more options, and hit ‘Save’.
4. Enter a name for your new layout in the pop-up and hit ‘Save’

The layout will be saved and will now show under the cloud icon in the upper right corner. To switch to a different layout or to create a new one, select the down arrow next to the saved layout.

If you have more than one trade in the same market, the app will automatically group those trades together in a consolidated view for you in the ‘Portfolio’ window. If you wish to see each position individually, simply tap on the relevant trade and it will collapse to reveal each trade separately.

Additionally, you can also use the ‘Stack’ button in the upper-right corner to toggle this view on or off.

When viewing a chart and with an indicator applied, you should see the name of your indicator to the extreme left of the chart. If you can’t, then you should see a sideways arrow which you can expand to see the indicator name.

Tap on the indicator name to see additional options, then hit the cogwheel icon to adjust your indicator’s settings. From here, you can adjust the parameters as needed and hit ‘OK’ to save your settings.

On a full-screen chart, tap ‘TRADE’ at the top of your screen to quickly place a trade.

You can also view any live positions directly on charts and tap the ‘X’ icon to close them. To adjust this setting, head over to the ‘Chart Settings’ section of the settings menu.

If you can’t see your live positions or orders on a chart, you’ll need to make sure that ‘Show Positions’ is enabled in the ‘Chart Settings’ area of the settings menu.

If ‘Show Positions’ is toggled on, then it’s worth double checking the timeframe of your chart as it may not be currently showing the area of your position or order.

Follow these steps to adjust your price tolerance for an individual market:

1. Tap on your chosen market in the ‘Watchlists’ or ‘Markets’ tabs
2. Tap 'Info' on the menu bar
3. Under ‘Preferences’, you can amend your price tolerance to your chosen level

To access your statements, tap ‘Account’ at the bottom of the app and then select ‘Statements’ (you’ll find it under My Trading History). Next, tap the tick box next to ‘Statement’ and select your required date range.

Hit ‘Search’, and all available statements for the specified date range will be shown.

Currently, only a phone version of the FOREX.com mobile app is available. However, it can be installed on your tablet as well.

We use sophisticated encryption technology to ensure the highest level of account security.

To combat fast-moving markets, our price tolerance feature provides flexibility around fill proximity between the available market price quoted on the trading platform and the actual price at which the trade is executed. Should the rate at which your trade is ultimately executed fall outside the prevailing market rate by the amount of your specified price tolerance, that trade will be rejected by our system.

Markets where price tolerance applies will have default tolerance levels set, but they may be altered by the client on the trading platform. The default price tolerance on the platform is set to "Market Order".

If you wish to avoid any slippage, you can set the price tolerance level to '0'. This will mean that should our trade execution price move, you will need to submit a new trade request.

To set your desired price tolerance, select your market in the 'Markets' or 'Watchlists' tabs, then select 'Info'. Scroll down to 'Preferences' and use the selector to update your price tolerance.

You can choose to set a take-profit or stop-loss order on an individual position by selecting it from the list available under the 'Positions' tab, or on the total amalgamated position for the given market.

Unassociated pending orders will be executed per First In First Out (FIFO). Therefore, if you have a pending order in the opposite direct of an existing position, it will close the first trade entered depending on the trade details of the pending order.

If the unassociated pending order has the Hedge box checked, then the order will execute at the price in the opposite direction of the existing position.

The mobile app uses real-time data.

Yes, you can access your MyAccount portal from the mobile app and make deposits and withdrawals from there.

Ultimately, if you are unable to perform what you intended through the mobile application, you can access the MyAccount page from our website through an Internet Browser on your phone.

You can choose to receive price alerts and order alerts via app notification.

Unfortunately, clients will not be able to review a history of their triggered alerts on any FOREX.com platforms.

When you open the deal ticket for a given market and input the trade details, you will see a 'Hedging' option shown which is toggled 'off' by default. If this option is switched to the right, it will show as blue meaning it is ON. If you turn this option ON, this will open a new position in the direction you've chose, regardless of whether you currently have any open positions in the same market. If this is the first position within a particular market, the button will have no effect as effectively; there is no original position to hedge.

For example, if you have an open sell position for 10,000 units in EUR/USD and would like to hedge a quantity of 5,000 units, you would launch a new EUR/USD deal ticket, tap 'buy' and enter '5,000' under 'amount'. To place this trade independently from your original 10,000 units position, you will need to toggle 'Hedging' to ON and then place the trade. Please note if you do not tick the Hedge box, this will effectively close 5,000 units of your original short position. After you have submitted the hedged ticket, you will then have two positions open in EUR/USD market: one buy position for 5,000 units and one sell position for 10,000 units, meaning you are now net short 5,000 in total. You can also close either position independently at any time.

You must also be aware that if you have amalgamated positions turned on, this will show the net figures for the total trades placed (i.e. inclusive of all shorts or longs in a specific market). To see individual positions, you need to expand the amalgamated position or switch to single positions.

To place a trailing stop loss order, start by opening a deal ticket or select the "set" option in the stop section of your position. Once you have an open deal ticket:

• Click the ‘Stop loss’ drop-down selector
• Select ‘Trailing’ from the list of options
• You can add multiple trailing stops on one position by clicking on the ‘Advanced Ticket’ option and adding additional stops

A trailing stop is created by setting a stop order that 'trails' your position by a specific number of points. If your trade moves in your favour, the trailing stop moves with the market, executing only when the market moves against you by the set number of points.

To place a GSLO, choose the market you wish to open a position on and open the deal ticket. Then:

• Click on the ‘Stop Loss’ dropdown
• Select ‘Guaranteed stop loss’
• Add multiple stops at different levels by clicking on the ‘Advanced ticket’ option
• Enter your stop as either a price, distance in points or P&L

If you wish to add GSLO to an open position, navigate to the 'positions' tab and scroll to the right to the 'stop loss' column and select 'set' to bring up the 'amend position' ticket. From here, enter the details for your GSLO and click 'update position' to finish.

Please be advised that you can only place/amend GSLOs within market hours, and minimum distances apply. Minimum distance will be shown on the deal ticket.

Scroll to the bottom of the trade ticket and click on 'advanced ticket', and toggle the 'hedging' option to 'ON'. Click '< standard ticket' to return to the deal ticket. A messaging saying 'Hedging is on' will be displayed.

A ‘hedged’ position is when you go both long and short in the same market on a non-FIFO basis. FIFO stands for 'first in first out'. If you have multiple trades in the same market, placed on a FIFO basis, the first position to close is the first position placed in that market.

Non-FIFO allows you to open and close positions in the same market in any direction you wish. It doesn't prevent you from closing the first trade you placed, it simply gives you greater flexibility to open and close multiple positions in multiple directions.

You can also set up your platform to toggle hedging on or off. To choose this setting, visit the MyAccount section of the platform in the top right hand corner.

Our default on the platform is set to “Market Order”, but you can adjust price tolerance from within the deal ticket for a given market, under the 'Price Tolerance' section (found beneath the 'Quantity' field), or from within the 'market info' section of a market.

• Amend the tolerance levels set within the market information window or through the Advanced ticket for each market that permits adjusting of Price Tolerance levels.
• Set the price tolerance level to '0' (or 'Fill or Kill') to remove all slippage. This will mean that should our trade execution price move, you will need to submit a new trade request.

Full market information is found on left hand side of the Market 360 view of a market. You can view all the available information here including margin requirements, spreads, stakes, market opening times and more.

• Open the deal ticket for your chosen market and click the 'order' tab at the top of the ticket
• Click on the ‘Add OCO’ link on the bottom right of the order ticket. This opens a second part to the trade ticket to allow you to place two orders at once
• You can now add two orders, one of which will be cancelled if the other is executed
• You can now add one order on the left side of the ticket (with stop-losses or take-profit orders if required), and another order on the right side of the ticket. If one order is triggered, the other order is cancelled so you are left with one open position
• This can be useful if you think the price of an instrument will move sharply in one direction or the other and you can place a sell order and buy order to try to take advantage of the sharp price movement

Our advanced charts are powered by TradingView and feature a range of powerful tools to support your trading decisions.

The chart for a given market will be displayed when you click on it, or can be opened by clicking on the drop-down arrow to the right of the market name and selecting 'Open Chart'. You can increase the size of the chart window by dragging the borders.

You can also take advantage of functionality like multiple time frames within one chart window, the ability to overlay and compare two instruments on one chart and a range of powerful drawing tools and custom indicators.

The 'Market Info' tab contains all the key information you need to know about your chosen marketing, including:

• Margin factors
• Spreads and financing
• Commission rates
• Trading hours
• Dealing information
• Order details

The FOREX.com economic calendar is available to add as a widget to your workspaces, offering at-a-glance information on major market-moving events and enabling you to consider their impacts so you can better plan your trading strategies.

To add the economic calendar to your workspace, click the '+' sign and select 'Economic Calendar' from the 'Add to window' menu.

The calendar will also be present in the 'Market Analysis' workspace by default.

On the right of the chart, the latest news about the market you have chosen is automatically listed. At the top of the list is a search bar that makes it easy to find a specific article.

You can switch between markets in the Market 360 view by using the tabs in your watchlist at the top of the workspace.

Your other workspaces will not be affected and you can move between them using the tabs at the top of the page.

Simply navigate to the login page using this link or by selecting one of the ‘log in’ buttons across the website, and select the Web Trader tab. Then enter your account details and password to log in.

You can view your historical transactions by adding the 'history' component to your preferred workspace from the 'add to workspace' menu. Alternatively, navigate to the 'history' tab of the positions and orders component on your default workspace.

To deposit or withdraw funds simply:

• Click ‘Funds’ from the balance bar at the top of the platform
• Alternatively, click on the trading account name from the balance bar and then choose ‘MyAccount'. You can then deposit or withdraw funds and add a new payment method

To access your latest statements, select the 'Statements and Contracts' icon located in the top right corner of the platform.

Yes. Any trades and orders placed on Web Trader will be visible across all FOREX.com platforms and apps (excluding MT4). This enables you to place a trade on Web Trader and close it on the FOREX.com mobile app, or vice versa.

Your open positions will be displayed in the ‘positions and orders’ component, which is located at the bottom of your default workspace.

Click on the Positions tab to see your positions.

You can add or edit stop and limit orders, and can close, or partially close positions from the positions and orders window.

Web Trader is optimised for all major browsers, including Google Chrome, Firefox, Edge and Safari. If you are not using one of these browsers, please download the latest version you prefer. If you are having problems and you are using one of these browsers please contact our Customer Support team immediately and we will do everything we can to help.

To place a trade:

• Click any ‘Buy’ or ‘Sell’ button - this opens a trade ticket
• Enter the quantity
• Add a stop and/or limit order if you wish
• Click ‘Place trade’

Your pending orders will be displayed in the ‘orders’ tab of the position and orders component. To access your pending orders, click on the position and orders component from the workspace drop down menu and select "orders".

If you have any pending orders you can edit them here. You can also add or edit stop and limit orders to your pending orders or delete orders.

You can use multiple charts within the same workspace, overlay multiple markets, and trade directly from charts. We also have our Market 360 view, which enables you to see all the information you need about a market in one workspace.

To create a new workspace, click the '+' icon on the tabs menu (where 'standard workspace' appears as the default tab when you first log in). This will launch the 'create new workspace' menu, from which you can choose either an empty workspace or one of our predefined, standard ones (which can be customised later). You can rename your new workspace by clicking the pencil icon next to the current name.

If you choose an empty workspace, you can add the components you’d like to have by selecting 'add to workspace' to bring up a list of available options. You can customise your workspace with watchlists, charts, a news feed, an economic calendar, positions and orders and much more.

Click and drag the elements you’ve chosen to the desired position on your screen. Resize component windows by clicking and dragging the arrow icons on the border. You can remove elements by clicking the 'x' symbol in the top-right.

Yes. From the top navigation bar, select the cog icon to open the 'settings' menu, then choose your desired theme to set the background colour.

You can now create up to 10 workspaces simultaneously and switch between them seamlessly.

You can load up to 10 charts per workspace, along with 1 other component.

Web Trader uses HTML5 technology to empower your trading with customisable workspaces, so you can lay out your platform however you want. Features include:

• A simplified view of components
• Components that snap into grids
• Multi-watchlist view at the same time
• Re-order watchlists and markets in watchlists

Our advanced charts are powered by TradingView and feature a range of powerful tools to support your trading decisions. 

Charts can be opened by clicking on the drop-down arrow to the right of an instrument name in the trading platform.

We have introduced new functionality like overlaying and comparing two instruments on one chart and a range of powerful drawing tools and custom indicators. 

There are 11 chart types available in Web Trader, making it easy to identify trading opportunities and track market trends. Choose the chart that best suits your trading style from: 

• Bars 
• Candlesticks 
• Hollow Candles 
• Heikin-Ashi 
• Point & Figure 
• Line 
• Area 
• Baseline 
• Renko 
• Line Break 
• Kagi 

Yes, you can compare two instruments in the same chart for comparative analysis.

Click the compare icon and then enter the market(s) you want to add to the chart.

When you use the Compare tab, the platform will rescale the markets as a percentage of the first price displayed for that market. Using the Add Symbol tab will add the market by price.

There are over 65 custom indicators to choose from which can be used to pinpoint trading opportunities, identify market trends, track volatility and more. Choose from indicators including: 

• Advance / Decline Line 
• Arnaud Legoux Moving Average 
• Average Directional Index 
• Chande Kroll Stop 
• Chop Zone 
• Connors RSI 
• Correlation Coefficient 
• Double EMA 
• EMA Cross 
• Ease of Movement 
• Elder's Force Index 
• Envelope 
• Hull Moving Average 
• Least Squares Moving Average 
• Linear Regression Curve 
• MA Cross 
• MA with EMA Cross 
• McGinley Dynamic 
• Moving Average Channel 
• SMI Ergodic Indicagtor / Oscillator 
• Smoothed Moving Average 
• Stochastic RSI 
• Triple EMA 
• True Strength Indicator 
• Williams Fractal 
• Zig Zag 

Elliot Wave studies:

• Elliot Impulse Wave 
• Elliot Triangle Wave 
• Elliot Triple Combo Wave 
• Elliot Correction Wave 
• Elliot Double Combo Wave 

Gann studies:

• Gann Box 
• Gann Square 
• Gann Fan 

Increased set of Fibonacci chart studies:

• Trend Based Extension
• Fib Time Zone
• Fib Circles
• Fib Spirals
• Fib Wedge
• Fib Channel

If you don't already have one, you will need to open an account with TradingView first. It only takes a moment and is completely free. You can create a TradingView account here.

Once you have opened your account and logged in, you will then be able to connect your FOREX.com CFD account and place trades using TradingView.

No, you cannot trade with your FOREX.com account using a mobile version of TradingView — you can only use the desktop version. This may change in the future.

To access your FOREX.com account with TradingView, you will need to log in via the FOREX.com website. Alternatively, from the TradingView website you can select ‘connect’ from the FOREX.com broker profile under the Trading Panel tab and enter your account credentials.

Direct integration with TradingView allows you to trade stocks, forex and CFDs with competitive commissions and fast execution. Just visit the FOREX.com broker profile to learn more.

Don’t have a FOREX.com account yet? Open one here.

Open a FOREX.com account. If you have an account, visit the FOREX.com broker profile and click ‘Trade’, or simply find the FOREX.com icon in the Trading Panel. Then, log in with your FOREX.com credentials and start trading.

After connecting to TradingView, all your account transactions — including deposits and withdrawals — will still be operated by FOREX.com. You can see our full range of payment options from within MyAccount.