How we support you

We aim to make your trading experience as seamless as possible. With first-class support staff, friendly Relationship Managers, and clear educational guides, help is always on hand.
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Dedicated support
We’re here 24 hours a day from 10 AM ET Sunday to 5 PM ET Friday to help you with any questions you have.
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Receive help setting up your new account
Our dedicated specialists will contact you to help get you started with your new account and answer your questions.
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Get personalized platform walkthroughs
We'll contact you by email about a personalized platform walkthrough, including platform resources, webinars, and videos.
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Improve your trading plan
We'll email you to make you aware of resources that can help improve your trades.
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Always be in the loop
We’ll call or email you about service enhancements and changes impacting your account such as regulatory, margin, or pricing changes.
SEE OUR FAQS
Relationship Managers
If you’re a qualifying client, then you can get one-on-one support and strategies tailored to your specific needs.
It’s like having your own personal trading coach.
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Analysis
When the markets react, get expert opinions straight from the horse’s mouth – everything from interest rates to non-farm payrolls.
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Trading plan
All the best traders have a plan. Our Relationship Managers will develop one for you according to your exact needs.
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Trading strategy
Should you scalp or swing? Analyze trading strategies together to see which is the best for you.
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Trade set-ups
Whether range-bound or breakout, have custom trade set-ups built for you.
Learn About Market Strategists
Powerful tools
Our platforms are filled to the brim with tools designed to maximize your trading potential.
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    Performance Analytics
    Improve your skills with behavioral science technology.
    Performance Analytics
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    Trading Central
    Gauge news sentiment and validate potential trade setups.
    Trading Central
  • Price alert example from FOREX.com mobile trading app
    Alerts
    Receive a notification when a market price hits a level.
    Alerts
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    Market analysis
    Get expert analysis on the latest news.
    Market analysis
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    Economic calendar
    Know all the dates for the major economic events.
    Economic calendar
Trading Academy

Whether you’re a novice who wants a quick overview of forex, or an experienced trader who wants to brush up on your Fibonacci theory, our Trading Academy has got you covered.

Learn to trade
Margin Leverage
Trading concepts
Learn the basics of trading. A must for beginner traders.
Learn market basics
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Platform tutorials
Discover how to get the most out of our award-winning platforms and tools.
Our platform tutorials
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Technical analysis
Fascinated by patterns and pivot points? Don’t miss this comprehensive guide.
Learn technical analysis