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Account forms

Account Applications

Customer Agreements

Trading Account FAQs

What information do I need when opening an account?

We will need you to provide us with your name, address, and tax ID number (SSN or ITIN) to establish your identity. Typically, we can verify your identity instantly. For more information, see our Opening an Account FAQs.
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How do I fund my account?

You can easily fund your account by logging in to MyAccount and visiting the Funding page. For more information on payment method regulations, processing times and fees, visit our Funding & Withdrawals FAQs. 
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Can I fund with a personal check? does not accept checks as a funding method.

Read more funding FAQs.

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How do I withdraw my funds from my trading account?

You can withdraw from your trading account by logging into the MyAccount page and visiting the Funding > Withdraw tab. does not and cannot withdraw funds to the account of a third party. Please note that you may experience longer processing times if the name on the destination account does not match your trading account.

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How will my withdrawal be processed?

Withdrawal requests are processed in the order the requests were received.

Funds are returned to the originating account in the order on the table below:

Min/Max Per Transaction

Method Min Per Transaction Max Per Transaction
Credit or Debit Card $100
 (per 24 hours, or the amount funded, whichever is lower)
Wire Transfer $100

Typical Processing Time

Method Typical Processing Time
Debit Card Immediate
(unless additional information is required)
Wire Transfer Up to 1-2 business days
(unless additional information is required)


Method Fees
Debit Card does not charge any fees for incoming card deposits. Your card-issuing bank may charge you a cash transaction fee if it treats your transaction as a cash transaction.
If you deposit funds from abroad, you may be charged a cross-border fee or currency conversion fee by your issuing bank.
Wire Transfer A $25 fee is charged within the US, $40 for international wires (including Canada). There are no fees for withdrawals greater than $10,000.
As well, your bank or an intermediary bank may charge additional fees for incoming transactions.

Withdrawal Procedure

Method Withdrawal Procedure
Debit Card A small number of credit cards (including a few from MasterCard and Visa) will not allow us to pay funds back to your card. If you are using one of these cards, you will be notified when you attempt to make a withdrawal. If this is the case, we can arrange for your funds to be paid back to the bank account of your choice.
To minimize the risk of card fraud, we may also request some documentation from you before the bank transfer can be processed.
You can withdraw money to any of your registered payment cards, but the card has to have already made a successful deposit. There are no fees for withdrawals back to a payment card.
Wire Transfer Funds that are over the net deposit can be returned via Wire Transfer once the bank account has been verified.
After submitting the withdrawal request, we will require a valid bank statement to verify the bank account.

*If the balance is lower than $100, the minimum amount for withdrawal is the full remaining balance.

Visit our withdrawals FAQs page.

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Our dedicated specialists will contact you to help get you started with your new account and answer your questions.
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