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Margin Requirements


Funding and Withdrawals



We expect markets to remain volatile due to the ongoing global circumstances. There could be a heightened risk of price gapping, with the potential of spreads widening.

Markets and Trading

RUB is now on close only after it plunged to lowest since 2016 on Russia Ukraine conflict. Expect volatility across a number of other markets.

MetaTrader mobile app

As of September 24, 2022, the MetaTrader mobile app is no longer available on the iOS App Store globally. If you currently have the application on your iOS device, please be careful not to delete it, or you may lose access. If you can’t access the iOS app, we recommend using Mobile Web terminals for your mobile trading.

Platform status
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Computer monitor icon in blue
WebTrader: Fully operational
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Blue MetaTrader icon
MT4: Fully operational
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Blue Apple store icon for
iPhone app: Fully operational
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Blue Google Playstore icon for
Android app: Fully operational

Frequently asked questions

Where do I get my password?

If you forgot your username, please contact us for assistance. If you forgot your password you can reset your password online.

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What is the fastest way to fund my account?

You can securely fund your account by logging in to MyAccount and visiting the Funding page. cannot accept deposits from third parties. Please note that you may experience longer processing times if the name on the originating account does not match your account.

There are four easy ways to fund your account:

Bank Transfer – Recommended

You can transfer a maximum of $10,000 or currency equivalent per transaction and funds will typically be available immediately for trading. The minimum transaction for bank transfers is $100 per transaction. We accept USD, no fee for bank transfers.

Debit Card

You can deposit a maximum of $10,000 (or currency equivalent) per transaction and funds will typically be available immediately for trading. The minimum transaction for bank transfers is $100 per transaction.

We accept Visa and MasterCard in USD, GBP and EUR. However, please be aware that all debit card transactions are automatically converted to USD. does not charge fees for incoming card deposits. If you deposit funds from abroad, you may be charged a cross-border fee or currency conversion fee by your issuing bank.

Wire Transfer

There is no minimum or maximum deposit amount for wire transfers.

Wire transfers may take up to 1-2 business days for domestic wires and 2-5 days for international wires before they are available for trading.

We accept USD, EUR, CAD, JPY, CHF, AUD and GBP. does not charge fees for income wires. However, your bank may charge a service fee.

Wire transfers that involve a bank outside of the US may require an intermediary US bank. US intermediary banks may charge a transaction fee.

Personal or Business Check

Currently, we are not accepting personal or business checks.

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What are current Margin Requirements?

Our margin requirements differ according to platform ( or MetaTrader), market, asset class and position size. You can find the specific margin of each instrument in its Market Information Sheet on the desktop platform or view our list of margin requirements by product.

To calculate the amount of funds required to cover the margin requirement when you open a trade, simply multiply the total notional value of your trade (quantity x price of instrument) by the margin factor.

For example, say the margin requirement for EURUSD is 2%. The current buy price of EURUSD is 1.300 and you wish to buy 1 standard lot (100,000).

The total value of the position is $130,000 (100,000 x 1.300). $2,600 would therefore be allocated from your account to open the position ($130,000 x 2%).

With platforms, you can calculate the required margin before placing a trade through the platform’s margin calculator, monitor each position’s margin requirement separately or review your account’s total margin requirement through the Margin Indicator.

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What is slippage?

Slippage is when an order is filled at a price other than the requested price.

Our quoted prices are executable the majority of the time. In fast-moving markets, orders may be executed at a price which has ceased to be the best market price. Limit orders will always be filled at the price asked or better.

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Can my account go in the negative?

While our 100% margin requirement and real-time margin system is designed to limit your trading losses and help ensure that total losses never exceed your total account balance, you do risk incurring losses greater than your account balance, especially during periods of extreme market volatility.

While it is not’s policy to hold clients responsible for modest negative balances, we do reserve the right to hold clients responsible for large debit balances and when special circumstances apply.

For this reason, we strongly encourage you to manage your use of leverage carefully.

You can request a change to your level of leverage by filling out a Margin Change Request Form and submitting it to [email protected].

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How do I avoid unexpected market gapping?

Prices often move over the weekend when the markets are closed particularly during times of high volatility, and can move drastically from where they were on Friday until the time, they are visible again after the weekend.

To avoid them, simply exit your trade before the weekend hits.

We encourage you to read about Risk Management.

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Don’t know your Fibonacci ratios from your pivot points? Browse our glossary for a complete guide to trading terms and vocabulary.

How can we help?
Looking to speak to someone? Get in touch with our support team who will be happy to answer any account questions or trading queries.
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