Service updates

Get the latest status updates on our products, markets, services and more.

All Systems Operational

Status Center

Services

Status

Margin Requirements

N/A

Funding and Withdrawals

N/A

Pricing

We expect markets to remain volatile due to the ongoing global circumstances. There could be a heightened risk of price gapping, with the potential of spreads widening.

Markets and Trading

RUB is now on close only after it plunged to lowest since 2016 on Russia Ukraine conflict. Expect volatility across a number of other markets.

Scheduled MyAccount maintenance on 16 October


From 9am BST (10am CET) on Saturday 16 October, there is planned maintenance work which will impact access to certain services. This interruption is expected to last approximately six hours.

The following services will be impacted:

MyAccount

  • Limited access, with funding, withdrawals and all other services temporarily disabled

Application forms

  • Applications forms for new accounts will be unavailable at this time
  • You’ll be unable to register for a demo account

Forgotten passwords

  • You will not be able to reset your password during this time

You’ll still be able to login to your account and view your positions, as well as open or close any new/existing positions. We apologise for any inconvenience caused.

If you have any questions regarding this outage, please get in touch with your account manager.

Platform status
Computer monitor icon in blue
Computer monitor icon in blue
WebTrader: Fully operational
Blue MetaTrader icon
Blue MetaTrader icon
MT4: Fully operational
Blue Apple store icon for Forex.com
Blue Apple store icon for Forex.com
iPhone app: Fully operational
Blue Google Playstore icon for Forex.com
Blue Google Playstore icon for Forex.com
Android app: Fully operational

Frequently asked questions

Where do I get my password?

If you forgot your username, please contact us for assistance. If you forgot your password you can reset your password online.

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What is the fastest way to fund my account?

You can securely fund your account by logging in to MyAccount and visiting the Funding page.

FOREX.com cannot accept deposits from third parties. Please note that you may experience longer processing times if the name on the originating account does not match your FOREX.com account.

There are four easy ways to fund your account:

Bank Transfer – Recommended

You can transfer a maximum of $10,000 or currency equivalent per transaction and funds will typically be available immediately for trading. The minimum transaction for bank transfers is $100 per transaction. We accept USD, no fee for bank transfers.

Debit Card

You can deposit a maximum of $10,000 (or currency equivalent) per transaction and funds will typically be available immediately for trading. The minimum transaction for bank transfers is $100 per transaction.

We accept Visa and MasterCard in USD, GBP and EUR. However, please be aware that all debit card transactions are automatically converted to USD.

FOREX.com does not charge fees for incoming card deposits. If you deposit funds from abroad, you may be charged a cross-border fee or currency conversion fee by your issuing bank.

Wire Transfer

There is no minimum or maximum deposit amount for wire transfers.

Wire transfers may take up to 1-2 business days for domestic wires and 2-5 days for international wires before they are available for trading.

We accept USD, EUR, CAD, JPY, CHF, AUD and GBP. FOREX.com does not charge fees for income wires. However, your bank may charge a service fee.

Wire transfers that involve a bank outside of the US may require an intermediary US bank. US intermediary banks may charge a transaction fee.

Personal or Business Check

Currently, we are not accepting personal or business checks.

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What are current Margin Requirements?

Our margin requirements differ according to platform (FOREX.com or MetaTrader), market, asset class and position size. You can find the specific margin of each instrument in its Market Information Sheet on the FOREX.com desktop platform or view our list of margin requirements by product.

To calculate the amount of funds required to cover the margin requirement when you open a trade, simply multiply the total notional value of your trade (quantity x price of instrument) by the margin factor.

For example, say the margin requirement for EURUSD is 2%. The current buy price of EURUSD is 1.300 and you wish to buy 1 standard lot (100,000).

The total value of the position is $130,000 (100,000 x 1.300). $2,600 would therefore be allocated from your account to open the position ($130,000 x 2%).

With FOREX.com platforms, you can calculate the required margin before placing a trade through the platform’s margin calculator, monitor each position’s margin requirement separately or review your account’s total margin requirement through the Margin Indicator.

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What is slippage?

Slippage is when an order is filled at a price other than the requested price.

Our quoted prices are executable the majority of the time. In fast-moving markets, orders may be executed at a price which has ceased to be the best market price. Limit orders will always be filled at the price asked or better.

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Can my account go in the negative?

While our 100% margin requirement and real-time margin system is designed to limit your trading losses and help ensure that total losses never exceed your total account balance, you do risk incurring losses greater than your account balance, especially during periods of extreme market volatility.

While it is not FOREX.com’s policy to hold clients responsible for modest negative balances, we do reserve the right to hold clients responsible for large debit balances and when special circumstances apply.

For this reason, we strongly encourage you to manage your use of leverage carefully.

You can request a change to your level of leverage by filling out a Margin Change Request Form and submitting it to [email protected].

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How do I avoid unexpected market gapping?

Prices often move over the weekend when the markets are closed particularly during times of high volatility, and can move drastically from where they were on Friday until the time, they are visible again after the weekend.

To avoid them, simply exit your trade before the weekend hits.

We encourage you to read about Risk Management.

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Glossary

Don’t know your Fibonacci ratios from your pivot points? Browse our glossary for a complete guide to trading terms and vocabulary.

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How can we help?
Looking to speak to someone? Get in touch with our support team who will be happy to answer any account questions or trading queries.
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