FOREX.com Web Trader Platform FAQs

Learn the answers to your questions regarding our Web Trader Platform.
FOREX.com Web Trader Platform
  1. What browsers are supported?
  2. Is Web Trader secure?
  3. How current is the information on Web Trader?
  4. What features does Web Trader have?
  5. Can I manage my funds on Web Trader?
  6. How do I log out of Web Trader?
  7. How do I add a market to my Watchlist?
  8. How do I change my layout?
  9. How do I compare markets on the same chart?
  10. How do I add a Stop or Limit associated order to a position I hold?
  11. What are my options for closing positions?
  12. When an order in the opposite direction of my existing position(s) is filled, how are my positions closed?
  13. If I have multiple positions in a market, can I set an associated stop or limit on a specific position?

What browsers are supported?

The Web Trader platform is compatible with all modern browsers.

Is Web Trader secure?

Yes, we work hard to ensure secure transmission of data across all our platforms.

How current is the information on Web Trader?

The web platform uses real-time data.

What features does Web Trader have?

The web platform features:

  • Advanced charting tools
  • Drag-and-drop order editing
  • +50 indicators
  • Market comparisons
  • Saved layouts
  • Integrated analysis & calendar
  • Account management

Can I manage my funds on Web Trader?

Yes, you can make a deposit or submit a withdrawal request by accessing MyAccount from within Web Trader.

How do I log out of Web Trader?

Select the Account icon and then Log Out.

How do I add a market to my Watchlist?

On the top right of a watchlist, type in a market and click on it. The market will be added to that watchlist. From search/browse menus, tap on the ‘+’ and select the watchlist to where you would like to add the market.

How do I change my layout?

Layouts are completely configurable. Move windows to any size and location. Also, create new layouts within a workspace and toggle between different workspaces.

How do I compare markets on the same chart?

Click the Compare button at the top of the chart. Then type in the name of the market you want to compare in the Symbol field of the Add Symbol section. You can also click on Company and input a currency in the Company Comparison field, and select it from the dropdown. You can compare multiple markets on the same chart by repeating these steps. In addition, you have the option to have the data over the existing candles or below the chart.

How do I add a Stop or Limit associated order to a position I hold?

Find the position in the Positions tab and click in the stop/limit field. Please be aware that placing contingent orders may not necessarily limit your losses.

What are my options for closing positions?

On FOREX.com’s platforms you have the flexibility to close positions in the same market in the order you choose as long as the quantity of each position varies. Examples:

Open Positions for Example 1:

Options

1. BUY 150,000 EUR/USD

• You may close positions 1, 2, or 4 using the close functionality on that specific position

• You will be unable to close position 3 before position 1 because it is not the oldest of that quantity

Please note, any order that triggers a position closure, not using the close functionality, will be done on a FIFO basis.

2. BUY 100,000 EUR/USD

3. BUY 150,000 EUR/USD

4. BUY 175,000 EUR/USD


Open Positions for Example 2:

Options

1. BUY 100,000 EUR/USD

• Positions must be closed on a FIFO basis. You are unable to close position 2 or 3 before position 1 because they are not the oldest position of that quantity.

2. BUY 100,000 EUR/USD

3. BUY 100,000 EUR/USD

Please note that on MetaTrader platforms all positions must be closed FIFO, regardless of position quantity.

When an order in the opposite direction of my existing position(s) is filled, how are my positions closed?

Positions will be closed on a FIFO basis, regardless of position quantity.

If I have multiple positions in a market, can I set an associated stop or limit on a specific position?

An associated order can only be set on the total aggregate/amalgamated position in a particular market, not on an individual position.