How do I open an account with FOREX.com? |
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I forgot my username or password. How can I retrieve them? |
If you forgot your username, please contact us for assistance. If you forgot your password, please click here to reset your password.
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What information do I need when opening an account? |
We will need you to provide us with your name, address and tax ID number to establish your identity. Typically, we can verify your identity instantly. For more information, see our Account Documents FAQs.
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How much money do I need to open an account? |
The minimum initial deposit required is at least 50 of your selected base currency. However, we recommend you deposit at least 2,500 to allow you more flexibility and better risk management when trading your account.
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How do I fund my account? |
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How will my withdrawal be processed? |
Withdrawals can be submitted through My Account and are processed in the order funds were received.
Funds are returned to the originating account in the following order:
- Debit Card
- Bank Transfer
For more information, visit our Funding & Withdrawals FAQs.
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Can I renew my demo account? |
Demo accounts last for 30 days after sign up. Afterward, you will not be able to log in using the demo account credentials. Demo renewals are not available at this time. If you have further questions, pleasecontact us.
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How do I download FOREX.com's desktop platform? |
Click here to download the advanced FOREX.com desktop application.
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How do I download MetaTrader 4? |
Click here to download the FOREX.com MetaTrader 4 platform.
Please remove any previous versions of the MetaTrader software from your PC prior to installation in order to ensure proper function of the platform.
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How can I access my annual statement? |
FOREX.com clients can access their annual tax statements via the web trading platform.Click here to log into web trading.
MetaTrader clients can access their statements on the MT4 trading platform. In the MT4 platform, under the Account History tab, right click in that area and select custom period to set the parameters for the year.
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How can I access my tax statement? |
If you have traded metals during the previous year, we will be emailing you a tax statement by the end of January. If you have only traded forex, you may use your annual statement on your trading platform for tax purposes.
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Can someone else trade on my account? |
FOREX.com’s policies prevent any person other than the account holder(s) from accessing or trading an account unless the trader has been reviewed and approved as a Money Manager. To obtain additional information about our Money Manager program please contact our Global Institutional Sales Team.
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